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Borrowers in financial difficulty (BiFD) project – supporting those facing payment difficulties due to coronavirus – interim findings
In March 2021, we launched the BiFD project to ensure firms continue to support borrowers in financial difficulty. As part of this work, we have been monitoring, gathering insight and acting where we have identified concerns at individual firms. -
Credit card market study: MS14/6
Our market study on the credit card sector focused on one of the largest consumer credit markets we regulate – there are around 30 million credit card holders in the UK. -
How we process approved person applications
Find out what happens after submitting your application, including how long it takes for us to make a decision and the possible outcomes. -
Samsky Pay Ltd consumer warning
We have removed permissions from Samsky Pay Ltd. This means it is no longer permitted to carry out regulated activities. -
FCA response to the Complaints Commissioner’s Report 202300537 [pdf]
We have considered the Complaints Commissioner’s Final Report on this complaint. -
Notice of Decision 2024: Walter Downing Car Sales Ltd [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Notice of Decision 2024: Gocar Motor Finance (UK) Ltd [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Decision Notice 2018: Lewis Alexander Limited [pdf]
This decision notice (Lewis Alexander Limited) refers to the firm not demonstrating the level of cooperation that is expected of a regulated firm, meaning the FCA cannot satisfy itself that the firm will satisfy, and continue to satisfy threshold -
Notice of Decision 2024: Intelligent Networks Solutions Limited [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Changes to LIBOR as of end-2021
Publication of 24 LIBOR settings has ended, and the 6 most widely used sterling and Japanese yen settings will be published using a changed methodology.