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Consumer Investments data review April 2022 – March 2023
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2022 and 31 March 2023. -
PS16/6: Consequential Changes to the Senior Managers Regime
This Policy Statement (PS) summarises the feedback received during the consultation and confirms the final policy and forms. ... The PRA will confirm its final rules and amended forms in a separate Policy Statement (PS). -
Response to the Complaints Commissioner’s report FCA00283 [pdf]
We have considered the final report of the Complaints Commissioner on complaint FCA00283. -
Response to the Complaints Commissioner’s report FCA00144 [pdf]
We have considered the final report of the Complaints Commissioner on complaint FCA00144. -
Response to the Complaints Commissioner’s report FCA00190 [pdf]
We have considered the final report of the Complaints Commissioner on complaint FCA00190. -
Peer-to-peer arrears information sheet: May 2021 (Mono with crop marks) [pdf]
For consumer credit firms to download and accompany arrears and default notices -
Peer-to-peer arrears information sheet: May 2021 (CMYK crop marks) [pdf]
For consumer credit firms to download and accompany arrears and default notices. -
Business interruption test case: Ecclesiastical Insurance Office Plc application for a ‘leapfrog’ appeal [pdf]
This is Ecclesiastical Insurance Office Plc’s application for a ‘leapfrog’ appeal in the business interruption insurance test case. -
PS22/14: Consumer redress scheme for unsuitable advice to transfer out of the British Steel Pension Scheme
We set out final rules for a redress scheme for former members of the British Steel Pension Scheme (BSPS) who transferred out after being given unsuitable advice to do so. -
Response to the Complaints Commissioner’s report FCA00225 [pdf]
We have considered the final report of the Complaints Commissioner on complaint FCA00225.