Search results
Showing 251 to 260 of 308 search results for focus for firms implementing the Consumer Duty.
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FCA launches guidance for firms on the fair treatment of vulnerable customers
The Financial Conduct Authority (FCA) has published final guidance clarifying its expectations of firms on the fair treatment of vulnerable customers. -
Intergenerational challenges: what Mike and the Mechanics can teach us about pensions
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Pensions Policy Institute, London. -
Testing what gets consumers engaged with their pension – and why
This article summarises research undertaken by Mike Gilmore (during his time working for the FCA), Deanna Karapetyan, Gráinne Murphy, Cherryl Ng and Jackie Spang. -
Supporting consumers through tough times – priorities for credit regulation
Speech by Brian Corr, Interim Director of Retail Lending at the FCA, delivered at Credit Summit 2022 -
Insurance multi-firm review of outcomes monitoring under the Consumer Duty
Our review of insurance firm approaches to monitoring customer outcomes. -
Sustainability disclosure and labelling regime
Information for firms and trade associations on sustainability disclosure requirements and the anti-greenwashing rule. -
Firms should strengthen anti-fraud systems and must treat victims of fraud better, review finds
We are working with payment service providers to do more to protect consumers from fraud, including authorised push payment (APP) fraud -
Consumer investments data review April 2020 - March 2021
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021. -
Speech: Culture in UK banking – regulatory priorities
Culture in financial services firms is critical to their ability to deliver the benefits I have just described.A firm with a good culture is likely to allocate capital well; that ... a range of data about firms that were and were not found to be engaging -
New Chair of the Financial Conduct Authority’s Practitioner Panel announced today
Panel members are recruited to represent sectors and the industry as a whole, rather than individual firms. ... On 1 April 2014, the FCA took over responsibility for consumer credit regulation.