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Showing 451 to 460 of 13194 search results for new Consumer Duty.

  1. Consumer Duty webinar – Payments and e-money [pdf]

    Transcripts Published: 26/04/2023
    Consumer Duty webinar looking at Payments and e-money. March 2023.
  2. Contact us

    Last modified: 21/06/2024
    If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone.
  3. Consumer Duty firm survey results Autumn 2023 [pdf]

    External research Published: 20/02/2024
    The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty.
  4. Consumer Duty webinar – retail lending – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – retail lending – transcript
  5. Authorisation

    Firm authorisation Firms Last modified: 19/12/2023
    Authorisation landing page
  6. Consumer Duty webinar – banking and payments – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – banking and payments – transcript
  7. Transcript: Consumer Duty: The next steps [pdf]

    Transcripts Published: 05/01/2024
    A transcript of the we hosted on 6 December 2023 to help firms understand our expectations now the Duty is in force.
  8. Consumer Duty firm survey results Spring 2023 [pdf]

    External research Published: 28/06/2023
    Ipsos UK undertook this research for the FCA. The FCA wanted to understand what progress firms have made in preparing for the Consumer Duty and what support they need to complete their preparations.
  9. Implementing the Consumer Duty in Mainstream Consumer Credit Lenders (MCCL) [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – Mainstream Consumer Credit Lenders
  10. Implementing the Consumer Duty in the Mortgage Lenders and Administrators sector [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – mortgage lenders and administrators