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Showing 51 to 60 of 13194 search results for new Consumer Duty.

  1. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.
  2. Consumer Duty: Findings from our review of fair value frameworks

    Good and poor practice Published: 10/05/2023 Last modified: 17/11/2023
    Read the findings of our review into firms’ approaches to fair value assessments under the Consumer Duty.
  3. CP21/36: A new Consumer Duty: Feedback to CP21/13 and further consultation [pdf]

    Consultation papers Published: 07/12/2021
    We want to see a higher level of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.
  4. Markets

    Markets Last modified: 24/05/2023
    FCA Markets landing page.
  5. Consumer credit firms

    Consumer credit firms Last modified: 22/03/2023
    Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms
  6. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
    What firms are doing well and what they could do better.
  7. Cultural evolution: how culture must change to meet expectations

    Speeches Published: 26/06/2023 Last modified: 26/06/2023
    Speech by Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations, delivered online at the Westminster Business Forum.
  8. The role of consumer decision-making in ensuring good market dynamics in the mortgage sector

    Speeches Published: 05/10/2016 Last modified: 31/10/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, at the Mortgages Conference.
  9. The new simplified advice regime and the advice / guidance boundary review

    Speeches Published: 21/03/2023 Last modified: 21/03/2023
    Speech by Therese Chambers, our Director of Consumer Investments, delivered at the TISA Financial Advice and Guidance Conference.
  10. Credit unions carrying out consumer credit activities

    Tasks for firms Published: 16/11/2015 Last modified: 03/04/2024
    Find out how to notify the FCA or apply for permission to carry out Conditional Sale, Hire Purchase or other types of consumer credit activity.