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Showing 1 to 10 of 245 search results for our Consumer Duty came into force for new.

1. Guidance on the duty of responsibility: PS17/9

   Policy statements Published: 28/09/2016 Last modified: 03/05/2017
   In this Policy Statement, we set out guidance in the Decision Procedure and Penalties Manual (DEPP) on how we will enforce the ‘duty of responsibility’.

2. Consumer Duty events

   Events Published: 25/09/2022 Last modified: 27/06/2024
   The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

3. Benchmarks supervision

   Markets Published: 22/04/2016 Last modified: 14/12/2022
   Benchmark administrators and supervised contributors are overseen by the Benchmarks Supervision team. Learn more about notifications and providing information.

4. Financial watchdog stops thousands of misleading ads and promotions

   Press Releases Published: 14/02/2024 Last modified: 14/02/2024
   The FCA data for 2023 shows it published 2,285 alerts to help prevent consumers from losing their money to scams, up from 1,800 in 2022.

5. Consumer Duty sets higher standards for financial services customers

   Consumer rights News stories Published: 31/07/2023 Last modified: 08/09/2023
   The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards.

6. FCA finds fund managers’ value assessments significantly improved, but still work to do

   Press Releases Published: 10/08/2023 Last modified: 10/08/2023
   Following a review of fund managers’ value assessments, we found that while many firms have better practices in place, some still require improvement.

7. Consumer Duty: the art of the possible in a year

   Speeches Published: 20/02/2024 Last modified: 20/02/2024
   Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG.

8. Financial promotions data 2023

   Data Published: 14/02/2024 Last modified: 13/03/2024
   The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for 1 January 2023 to 31 December 2023.

9. Our approach to consumers

   Corporate documents Published: 19/03/2024 Last modified: 19/03/2024
   Our Approach to Consumers sets out how we use our powers and tools to protect consumers of financial services, in line with our consumer protection objective.

10. Whistleblowing quarterly data 2023 Q3

    Data Published: 08/03/2024 Last modified: 08/03/2024
    The data shows the number of new whistleblowing reports the FCA received in July and September 2023 and the allegations they featured.