We are asking for comments on this Consultation Paper by 14 April 2025 for Chapters 2, 3, 4, 5 and 5 May 2025 for Chapter 6.
Please use this online form or alternatively email us or write to:
Chapter 2: Dara Jeyasundaram, Profession, Approach & AI Policy team
Telephone: 020 7066 0062
Chapter 3: Kieron Haley, Retail Banking Policy
Telephone: 020 7066 2371
Chapter 4: Aurora Andrew and Clare Vicary, Redress Policy and Regulatory and Corporate Legal
Telephone: 020 7066 6368
Chapter 5: Janet Brown, Primary Markets Policy
Telephone: 020 7066 4766
Chapter 6: Elliot Lang, Redress & CMC Policy
Telephone: 020 7066 0255
If you are responding in writing to multiple chapters please send your comments to Lisa Ocero in
the Handbook Team, who will pass your responses on as appropriate.
All responses should be sent to:
Financial Conduct Authority
12 Endeavour Square
London E20 1JN.
We make all responses to formal consultation public unless you request otherwise. Let us know below if you don't want your participation and/or response to be made public.
We will not regard a standard confidentiality statement in an email message as a request for non-disclosure.
We are obliged to list the names of respondents, which is a matter separate from any request for the content of a response to be kept confidential. However, we will only publish the name of a respondent to a consultation where that respondent has consented to the publication of their name.