| Annuities (including enhanced and impaired) |
Decumulation & pensions |
8,711 |
8,501 |
8,987 |
| Assistance |
Insurance & pure protection |
27,518 |
26,632 |
18,125 |
| Credit cards |
Banking and credit cards |
201,925 |
232,757 |
222,529 |
| Crowdfunding / Peer to Peer |
Investments |
457 |
300 |
289 |
| Current accounts |
Banking and credit cards |
509,923 |
515,639 |
492,557 |
| Decumulation packaged multi products |
Decumulation & pensions |
0 |
2 |
0 |
| Discretionary management services |
Investments |
1,175 |
2,162 |
1,404 |
| Drawdown and UFPLS |
Decumulation & pensions |
6,326 |
7,008 |
9,037 |
| Endowments |
Investments |
3,484 |
3,164 |
3,046 |
| Equity release |
Home finance |
2,085 |
1,929 |
2,201 |
| ETPs |
Investments |
204 |
327 |
303 |
| FX/CFD/Spreadbetting |
Investments |
1,190 |
1,302 |
1,153 |
| General insurance packaged multi products |
Insurance & pure protection |
19,726 |
19,336 |
14,864 |
| Impaired credit |
Home finance |
581 |
714 |
633 |
| Income protection and other accident, sickness and unemployment |
Insurance & pure protection |
3,724 |
3,728 |
4,100 |
| Investment bonds |
Investments |
11,051 |
11,275 |
10,949 |
| Investment packaged multi products |
Investments |
80 |
75 |
73 |
| Investment trusts |
Investments |
815 |
1,344 |
508 |
| ISAs (where investment held) |
Investments |
19,868 |
21,170 |
22,737 |
| Medical/health |
Insurance & pure protection |
85,316 |
80,293 |
95,886 |
| Motor & transport |
Insurance & pure protection |
276,994 |
281,148 |
276,469 |
| Non-discretionary management services |
Investments |
974 |
727 |
903 |
| Non-workplace personal pensions (e.g. SIPPs, SHPs, PPPs) |
Decumulation & pensions |
47,537 |
45,996 |
50,831 |
| Other banking - Please provide details below |
Banking and credit cards |
28,159 |
73,398 |
22,084 |
| Other decumulation |
Decumulation & pensions |
77 |
51 |
29 |
| Other general insurance |
Insurance & pure protection |
150,740 |
118,981 |
118,527 |
| Other investment products/funds |
Investments |
7,790 |
7,090 |
7,522 |
| Other pensions |
Decumulation & pensions |
367 |
339 |
286 |
| Other pure protection |
Insurance & pure protection |
602 |
381 |
466 |
| Other regulated home finance products |
Home finance |
70,136 |
70,393 |
70,614 |
| Other unregulated home finance products |
Home finance |
16,718 |
19,147 |
16,759 |
| Overdrafts |
Banking and credit cards |
9,387 |
15,232 |
15,317 |
| Packaged accounts |
Banking and credit cards |
12,788 |
13,461 |
15,080 |
| Payment protection insurance |
Insurance & pure protection |
3,287 |
2,009 |
879 |
| Pensions packaged multi products |
Decumulation & pensions |
19 |
26 |
22 |
| Pet |
Insurance & pure protection |
27,847 |
26,984 |
27,888 |
| Platforms |
Investments |
7,524 |
7,845 |
9,102 |
| Property |
Insurance & pure protection |
92,659 |
91,893 |
100,234 |
| Protection packaged multi products |
Insurance & pure protection |
887 |
509 |
553 |
| Savings (including ISAs) |
Banking and credit cards |
85,315 |
91,177 |
83,380 |
| Second and subsequent charge |
Home finance |
1,991 |
2,698 |
3,025 |
| Structured products |
Investments |
163 |
107 |
131 |
| Third way products (e.g. investment linked, variable, fixed term) |
Decumulation & pensions |
94 |
91 |
75 |
| Travel |
Insurance & pure protection |
32,589 |
34,669 |
28,049 |
| Trust based pensions (e.g. Occupational and DB) |
Decumulation & pensions |
8,494 |
7,122 |
7,414 |
| UCITS |
Investments |
219 |
188 |
187 |
| Unit trusts/OEICs |
Investments |
4,419 |
4,437 |
4,496 |
| Warranty |
Insurance & pure protection |
49,885 |
43,704 |
53,577 |
| Whole of life/term assurance/critical illness |
Insurance & pure protection |
27,094 |
23,672 |
24,672 |
| Workplace personal pensions (e.g. SIPPs, SHPs, PPPs) |
Decumulation & pensions |
16,477 |
17,749 |
16,341 |
