Our data shows the number of new whistleblowing reports we received between April and June 2023 and how the information was received.
We assess every whistleblowing case we receive that falls within our remit, to inform our work and help us identify actual or potential harm. This could be harm to consumers, to markets, to the UK economy or to wider society.
What we can share
We know that greater transparency about the whistleblowing reports we receive is important and we are constantly striving to improve the information we make public.
However, our casework with firms will usually involve confidential information for the purposes of section 348 of the Financial Services and Markets Act 2000 (FSMA). So, we are unlikely to be able to provide more information about particular cases.
Find out more about the information we can share.
Whistleblowing reports
Our Whistleblowing team receives reports by telephone, email, our online reporting form, and post. In 2023 Q2 (April – June), we received 300 new whistleblowing reports. For the same period 2022 the team received 243 reports. In 2023 Q1 (January – March), we received 280 new whistleblowing reports.
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Figure 1: Method of contact (2023 Q2). Source: FCA whistleblowing data
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| Method of contact | Apr-23 | May-23 | Jun-23 |
|---|---|---|---|
| 16 | 19 | 34 | |
| Letter | 6 | 0 | 7 |
| Online reporting form | 51 | 50 | 39 |
| Telephone | 16 | 19 | 33 |
| Other | 3 | 1 | 6 |
Figure 1 shows that we received almost half the new reports in 2023 Q2 via the online reporting form.
Whistleblowing contact details
Protecting the identities of the whistleblowers who contact us is vital. We understand individuals may be hesitant to share their personal information with us when making a disclosure.
It is helpful when whistleblowers provide us with an ongoing contact option such as a phone number and/or email address. This allows us to re-engage and develop on disclosures and ask further questions. We can also keep individuals informed on how we can protect their identity whilst we carry out our work.
Our Whistleblowing team reviews all reports to make sure we manage information from whistleblowers appropriately. We will redirect any information we get from consumers or firms to other relevant teams to consider, such as our Supervision Hub.
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Figure 2: Whistleblower confidentiality (2023 Q2). Source: FCA whistleblowing data
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| Category | Whistleblowers identity provided | Whistleblowers opting to report anonymously |
|---|---|---|
| Apr-23 | 57 | 35 |
| May-23 | 63 | 26 |
| Jun-23 | 89 | 30 |
Figure 2 shows that in most of the reports we received in 2023 Q2, whistleblowers provided us with their contact details.
Whistleblowing allegations
Every report we receive will contain one or more allegations of wrongdoing. We received 300 reports in this quarter, containing 821 allegations in total.
Typically, the reports we receive will contain allegations that fall under the following 5 overarching themes:
- fitness and propriety
- treating customers fairly
- FSMA
- culture
- compliance
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Figure 3.1: Top 10 allegations reported by whistleblowers in April 2023. Source: FCA whistleblowing data
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| Category | Reports |
|---|---|
| Compliance | 53 |
| Fitness and Propriety | 30 |
| Culture of organisation | 29 |
| Treating customers fairly | 29 |
| Fraud | 21 |
| Systems and controls | 17 |
| Consumer detriment | 10 |
| AML | 7 |
| Data security | 7 |
| Money laundering | 5 |
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Figure 3.2: Top 10 allegations reported by whistleblowers in May 2023. Source: FCA whistleblowing data
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| Category | Reports |
|---|---|
| Compliance | 46 |
| Fitness and Propriety | 36 |
| Culture of organisation | 33 |
| Treating customers fairly | 27 |
| Systems and Controls | 18 |
| Fraud | 14 |
| Unauthorised business | 9 |
| Consumer credit | 7 |
| Money laundering | 6 |
| Capital adequacy, Data security and Market manipulation | 5 |
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Figure 3.3: Top 10 allegations reported by whistleblowers in June 2023. Source: FCA whistleblowing data
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| Category | Reports |
|---|---|
| Compliance | 63 |
| Treating customers fairly | 39 |
| Culture of organisation | 38 |
| Fitness and Propriety | 37 |
| Fraud | 25 |
| Systems and Controls | 20 |
| Consumer detriment | 17 |
| Data security | 9 |
| AML | 8 |
| Capital adequacy, Consumer credit and Pressure selling | 6 |
In Figure 3 we detail the top 10 monthly allegations for whistleblowing reports received during the quarter.
Copyright
The data on this page is available under the terms of the Open Government Licence.