Reference Case Number: FOI
Freedom of Information: Right to know request:
Please provide the following information:
- A breakdown of the types of wrongdoing reported to the FCA in the last five years. This would include non-financial matters relating to regulated institutions as well as alleged fraud, bribery, corruption, etc.
- Any examples of the FCA facilitating the rectification of wrongdoing.
- The number of complaints made to the FCA about retaliation against whistleblowers.
FCA response:
Question 1.
Table 1
2019 | 2020 | 2021 | 2022 | 2023 | 2024* | |
---|---|---|---|---|---|---|
Whistleblowing Reports received | 1172 | 1066 | 1015 | 1074 | 1105 | 1030 |
*Data correct as at 17/11/2024.
Please see the table below for a breakdown of allegations relating to these disclosures.
In reviewing the data, please take into consideration that these allegations do change as the regulatory landscape evolves. The total number of whistleblowing allegations is derived from the number of disclosures in our whistleblowing portfolio when a search is conducted. Disclosures can drop out of the portfolio and or the number of allegations may increase if further content to a whistleblowing disclosure is received. This means that the number of overall allegation totals may periodically change for the same period, but at a later date.
Allegations | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 17/11 |
---|---|---|---|---|---|---|
Compliance | 374 | 526 | 229 | 369 | 553 | 563 |
Fitness & Propriety | 442 | 389 | 355 | 418 | 428 | 365 |
Consumer Detriment | 158 | 187 | 87 | 157 | 181 | 324 |
Culture of organisation | 221 | 217 | 185 | 314 | 373 | 320 |
Systems Controls | 396 | 290 | 131 | 180 | 237 | 160 |
Fraud | 119 | 118 | 136 | 108 | 168 | 136 |
Consumer Duty | 118 | 123 | ||||
Unauthorised Business | 90 | 117 | 95 | 109 | 68 | 81 |
Data Security | 110 | 86 | 57 | 60 | 75 | 76 |
AML | 38 | 34 | 16 | 20 | 57 | 70 |
SYSC 18 | 73 | 63 | 74 | 37 | 60 | 58 |
Misselling | 67 | 55 | 51 | 43 | 39 | 54 |
Know Your Consumer (KYC) | 51 | 37 | 22 | 3 | 30 | 42 |
Money Laundering | 35 | 34 | 38 | 53 | 42 | 36 |
Senior Managers Regime | 38 | 30 | 17 | 8 | 30 | 36 |
Consumer credit | 17 | 29 | 13 | 14 | 41 | 34 |
Market Activity | 25 | 36 | 27 | 22 | 37 | 28 |
Crypto | 10 | 25 | ||||
Sexual harassment | 13 | 7 | 4 | 12 | 32 | 22 |
FSMA | 45 | 28 | 178 | 81 | 19 | 21 |
Crime | 8 | 14 | 26 | 35 | 29 | 20 |
Market Manipulation | 16 | 21 | 18 | 18 | 19 | 19 |
Bribery & Corruption | 24 | 21 | 14 | 24 | 28 | 18 |
Insider Dealing | 22 | 20 | 14 | 13 | 17 | 18 |
Pressure Selling | 58 | 54 | 26 | 33 | 26 | 18 |
Pension | 11 | 7 | 23 | 4 | 8 | 17 |
Capital Adequacy | 39 | 53 | 47 | 26 | 58 | 17 |
Client Assets | 12 | 13 | 13 | 29 | 22 | 14 |
Competition | 4 | 1 | 2 | 5 | 9 | 9 |
Remuneration and incentivisation | 15 | 17 | 21 | 6 | 12 | 8 |
Environmental Social Governance (ESG) / Greenwashing | 16 | 14 | 4 | |||
FXrelated | 2 | 2 | 2 | 4 | 3 | |
Funeral Plans | 3 | |||||
Terrorist Finance | 1 | 5 | 5 | 4 | 4 | 3 |
Non regulated products | 3 | 3 | 5 | 1 | 2 | 2 |
Business Continuity Planning | 23 | 2 | 5 | 8 | 1 | |
Covid 19 | 54 | 34 | 13 | 2 | ||
OPBAS AML | 1 | |||||
Treating customers fairly | 347 | 315 | 283 | 344 | 203 |
Question 2.
Table 2
2019 | 2020 | 2021 | 2022 | 2023 | 2024 | |
---|---|---|---|---|---|---|
Grade A | 78 | 68 | 51 | 41 | 22 | 1 |
Grade B | 616 | 531 | 421 | 415 | 324 | 63 |
Grade C | 303 | 274 | 385 | 329 | 324 | 146 |
Grade D | 71 | 73 | 58 | 69 | 45 | 24 |
Open | 104 | 120 | 100 | 220 | 390 | 796 |
Grand Total | 1172 | 1066 | 1015 | 1074 | 1105 | 1030 |
Grade A – Information directly contributed to FCA enforcement activity or the protection of consumers through other intervention.
Grade B - Information was of significant value to the FCA and contributed to the discharge of its functions.
Grade C - Information was, or may be, of value to the FCA but is not currently actionable or does not meet current regulatory risk thresholds.
Grade D - Information was of little value and is unlikely to assist the FCA in the discharge of its functions.
The columns for 2023/2024 present a lower figure as a greater proportion of the disclosures from this period are still being worked on and have not reached their conclusion
Question 3.
Please see table below under SYSC 18 allegation, which refers to disclosures received whereby retaliation has occurred.
Allegations | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 17/11 |
---|---|---|---|---|---|---|
Compliance | 374 | 526 | 229 | 369 | 553 | 563 |
Fitness & Propriety | 442 | 389 | 355 | 418 | 428 | 365 |
Consumer Detriment | 158 | 187 | 87 | 157 | 181 | 324 |
Culture of organisation | 221 | 217 | 185 | 314 | 373 | 320 |
Systems Controls | 396 | 290 | 131 | 180 | 237 | 160 |
Fraud | 119 | 118 | 136 | 108 | 168 | 136 |
Consumer Duty | 118 | 123 | ||||
Unauthorised Business | 90 | 117 | 95 | 109 | 68 | 81 |
Data Security | 110 | 86 | 57 | 60 | 75 | 76 |
AML | 38 | 34 | 16 | 20 | 57 | 70 |
SYSC 18 | 73 | 63 | 74 | 37 | 60 | 58 |
Misselling | 67 | 55 | 51 | 43 | 39 | 54 |
Know Your Consumer (KYC) | 51 | 37 | 22 | 3 | 30 | 42 |
Money Laundering | 35 | 34 | 38 | 53 | 42 | 36 |
Senior Managers Regime | 38 | 30 | 17 | 8 | 30 | 36 |
Consumer credit | 17 | 29 | 13 | 14 | 41 | 34 |
Market Activity | 25 | 36 | 27 | 22 | 37 | 28 |
Crypto | 10 | 25 | ||||
Sexual harassment | 13 | 7 | 4 | 12 | 32 | 22 |
FSMA | 45 | 28 | 178 | 81 | 19 | 21 |
Crime | 8 | 14 | 26 | 35 | 29 | 20 |
Market Manipulation | 16 | 21 | 18 | 18 | 19 | 19 |
Bribery & Corruption | 24 | 21 | 14 | 24 | 28 | 18 |
Insider Dealing | 22 | 20 | 14 | 13 | 17 | 18 |
Pressure Selling | 58 | 54 | 26 | 33 | 26 | 18 |
Pension | 11 | 7 | 23 | 4 | 8 | 17 |
Capital Adequacy | 39 | 53 | 47 | 26 | 58 | 17 |
Client Assets | 12 | 13 | 13 | 29 | 22 | 14 |
Competition | 4 | 1 | 2 | 5 | 9 | 9 |
Remuneration and incentivisation | 15 | 17 | 21 | 6 | 12 | 8 |
Environmental Social Governance (ESG) / Greenwashing | 16 | 14 | 4 | |||
FXrelated | 2 | 2 | 2 | 4 | 3 | |
Funeral Plans | 3 | |||||
Terrorist Finance | 1 | 5 | 5 | 4 | 4 | 3 |
Non regulated products | 3 | 3 | 5 | 1 | 2 | 2 |
Business Continuity Planning | 23 | 2 | 5 | 8 | 1 | |
Covid 19 | 54 | 34 | 13 | 2 | ||
OPBAS AML | 1 | |||||
Treating customers fairly | 347 | 315 | 283 | 344 | 203 |