Primary Market Bulletin 52

Newsletters Published: 15/11/2024 Last updated: 15/11/2024

Newsletter for primary market participants

November 2024 / No. 52.

About this edition

In this edition, we cover:

  1. Issuers’ ability to identify and make public information that is inside information under the UK Market Abuse Regulation (MAR). This covers 3 common scenarios where we have seen differing approaches by issuers to identify when information may constitute inside information. We also include steps issuers can take to make sure they are prepared to correctly identify inside information.
  2. The dissemination of information by issuers during shareholder calls and meetings. In particular, using communication apps to interact with groups of smaller private shareholders. We remind issuers of the application of MAR to these kinds of disseminations and set out steps issuers can take to limit the risk of unlawful disclosure of inside information or market manipulation through misleading statements.
  3. The dissemination of regulatory information by issuers during interruptions to Primary Information Provider (PIP) services. This follows from our observations during the July 2024 Crowdstrike-related IT outage which affected a number of PIPs. It includes actions for issuers to consider to be prepared in the event of future PIP outages.

Identifying inside information in certain situations

Robust identification, classification, management, control and dissemination of inside information is vital to ensuring that all investors operate on a level playing field and reduce the risk of market abuse through unlawful disclosure or insider dealing. It also supports overall confidence in public markets. So, where we see potential leaks of information through our live market monitoring, we may intervene and discuss with an issuer their assessment of information or review the case on an ex-post basis. We highlight below some recent observations from this work concerning issuers’ ability to identify and make public information that is inside information under MAR.

What issuers can do

We have set out below some actions that issuers can consider taking to make sure they are well prepared to correctly identify when information may constitute inside information in the cases above and more generally:

  • Establishing a disclosure committee whose role is to determine and advise when information meets the threshold for inside information and determine the timing and content of announcements. This might include having a clear understanding of the definition of inside information, and having access to external counsel, including legal, advisory and corporate brokers at short notice.
  • Making sure that the CFO, CEO and Company Secretary can make announcements on performance and event based inside information outside of normal reporting timetables and absent a formal disclosure committee (see Market Watch 58).
  • Training relevant employees, including those in the finance function to enable them to recognise when inside information meets the threshold. This could include rehearsing scenarios which may arise, for example, during the preparation of periodic financial information.
  • Making sure that information classified as inside information is promptly controlled and managed appropriately including the timely creation and updating of insider lists.
  • Documenting the reasons information was classified as inside information or, where there was consideration and conclusion that it was not, documenting those reasons.

Dissemination of information by issuers during shareholder calls and meetings

Regular engagement between an issuer and its shareholders is one of the key principles of good corporate governance. We appreciate issuers will interact with their shareholders multiple times and using different channels during a financial year.

We are aware that some issuers use communication apps such as Whatsapp, Telegram or LinkedIn to interact with groups of smaller private shareholders in particular. We are also aware that some issuers hold private calls with these investor groups either to address concerns raised by the groups or to give shareholders an opportunity to ask questions about the company’s performance and strategy. These communications sit alongside an issuer’s communications with other stakeholders including the media, institutional shareholders and sell-side analysts.

They are also separate to market soundings that an issuer may conduct in line with Article 11 of MAR when gauging the interest of potential investors in a possible transaction. Market soundings provide formalised arrangements for issuers, and their advisers acting as Disclosing Market Participants (DMPs), to legitimately disclose inside information where the disclosure is made in the normal exercise of a person’s employment, profession or duties. 

Application of MAR

Recital 19 of MAR states:

This Regulation is not intended to prohibit discussions of a general nature regarding the business and market developments between shareholders and management concerning an issuer. Such relationships are essential for the efficient functioning of markets and should not be prohibited by this Regulation.

Communication apps and associated calls provide smaller shareholders with an important opportunity to engage directly with the issuer’s management as referred to above. But they can create risks that confidential, non-public or price-sensitive information is shared during these communications. This would damage the integrity of the UK market, as well as creating the potential for market abuse, such as insider dealing. We have seen these risks crystallise where calls take place in the absence of an issuer publishing any announcements via a RIS regarding its progress and financial performance outside of its 6 monthly periodic financial reporting obligations under DTR 4.

MAR prohibits the disclosure of inside information except where the disclosure is necessary in the normal exercise of an employment, a profession or duties (See Article 10 (Unlawful disclosure of inside information) and Article 14 (Prohibition of insider dealing and of unlawful disclosure of inside information) of MAR and the case law - Grøngaard and Bang (Case C-384/02) [2005] ECR I-9939 )).

On 5 August 2022, the FCA imposed a financial penalty of £80,000 on Sir Christopher Gent, former non-executive Chairman of ConvaTec Group plc, for unlawfully disclosing inside information under Article 10 and in breach of Article 14 (c) of the EU Market Abuse Regulation1. In Primary Market Bulletin 42, we described some of the key features of our decision and described some general themes arising.

Under Article 12(1)(c) of MAR, market manipulation occurs where an issuer disseminates information which gives, or is likely to give, false or misleading signals as to the supply of, demand for, or price of, a financial instrument. This includes the dissemination of rumours, where the person who made the dissemination knew, or ought to have known, that the information was false or misleading. In this context, issuers should be conscious that any comments made by them around the trading of shares in the issuer could constitute market manipulation. In addition, shareholders may perceive statements made by management during the communication to be price sensitive and/or material new information even when they are not. As such, management should be careful to ensure the language used in communications is clear and unambiguous so that it is understood by investors. 

Lastly, as per Article 17(7) of MAR, an issuer should be cognisant that where it is, on its own responsibility, delaying disclosure to the public of inside information under Article 17(4) and it is no longer able to ensure the confidentiality of that information, the issuer is required to disclose the inside information to the public as soon as possible.  

It is important to note in this context that communications between issuers and shareholders in private forums or channels is considered dissemination for the purposes of MAR. 

What issuers can do

Where issuers do communicate privately with shareholder groups, we set out below some actions which issuers may want to consider to limit the risk that inside information or misleading statements are disclosed: 

  • Issuers could avoid scheduling calls or making communications during the issuer’s closed period where information involved with the preparation of financial reports could constitute inside information. 
  • Communications could take place shortly after an issuer has published a financial report or update to the market so that management can closely align its messaging with those statements. 
  • Prior to a communication, management should be confident that all inside information concerning the issuer, in particular information concerning the company’s current trading and financial position, has been published and that the issuer is not delaying the disclosure of any inside information. Issuers should consider carrying out their own assessment and may want to take legal advice about whether a piece of information that they wish to discuss on the call is or may be inside information.
  • At the outset of the call, management could reiterate that no inside information will be disclosed during the communication. 
  • Management could avoid deviating from the language and tone of previously published statements to prevent any misconception that new information is being disclosed particularly where discussions take place around the issuer’s outlook and future performance or strategy. It may be helpful to prepare a script or speaking notes in advance of such a call or meeting.  
  • Where calls or meetings are not recorded, management could consider making a written, contemporaneous note of what was discussed during the call or meeting which can then be referred to if required.
  • In certain circumstances, an issuer may wish to publish an announcement following the call or meeting to confirm that it took place, set out any information that was shared and confirm that the issuer does not deem the information to be inside information.

FCA interventions

Where we see untoward share price movements on the back of investor calls taking place, we are likely to make contact in real time with the issuer’s management to understand what was discussed during the call and whether the issuer may have an announcement obligation. We may make further enquiries after the event if we suspect inside information may have been disclosed or discussed during these calls. This could lead to enforcement action. 

Dissemination of regulatory information during interruptions to PIP services

Issuers must use a PIP (also referred to as a Regulatory Information Service ) whenever they are required to disclose regulated information. Regulated information is that which is required to be disclosed under Articles 17 – 19 of MAR, the UK Listing Rules, and the Disclosure Guidance and Transparency Rules (see DTR 8.4.3 R). It includes disclosures of inside information, annual and half-yearly financial reports and notifications of the acquisition or disposal of major shareholdings and voting rights, among other things.

Crowdstrike outage and our observations

The widespread disruption caused by the Crowdstrike update on 19 July affected some PIPs. This resulted in them being unable to disseminate issuers’ announcements to the public during the morning.

In Primary Market Bulletin 37 (PMB37) we address business continuity arrangements that PIPs are required to have in circumstances where they are unable to disseminate regulated information as a result of a service interruption. These are set out in DTR 8.4.9 R. Our initial observations from the outage on 19 July are that the affected PIPs appeared able to put into place these arrangements in a prompt manner. This included informing clients of the interruption to their service and invoking their alternate PIP arrangements.

The requirement under the DTRs to disseminate regulated information via a PIP resides with the issuer. It is important to note that this obligation does not pass to the PIP once the issuer has submitted the request to the PIP to disseminate the information. DTR 6.3.3 R (2) sets out that an issuer must entrust a RIS with the disclosure of regulated information to the public and must make sure that the RIS complies with minimum standards contained in DTR 6.3.4 R to DTR 6.3.8 R. 

During the outage on 19 July, we saw some issuers publishing regulated information on their respective websites despite the corresponding regulated information not being released via the PIP as a result of the outage. In PMB 37, we referenced the risk that an issuer (or anyone in possession of the information) may disclose the information itself (eg on its website), on the assumption that it had been disseminated to the market by its PIP. We noted that this has the potential to be inadvertent unlawful disclosure. Issuers should not assume their PIP has disseminated the information and should always check the announcement has been successfully made via their PIP before uploading regulated information onto their website. 

Actions for issuers

It is important that regulated information is disseminated using a PIP to make sure that this type of information (including inside information) is published in a way which ensures it is available as quickly as possible, and in a way that makes sure the market as a whole gets access at the same time (DTR 6.3.3 R and DTR 6.3.4 R). The publication of regulated information on an issuer’s website does not enable an issuer to meet the obligation under DTR 6.3.4 R.

If issuers are intending to publish regulated information on their website, or via any other media channels, then they should do so only once the information has been disseminated via the PIP. This excludes times when a PIP is not open for business where issuers may distribute the information in the manner set out in DTR 1.3.6 G. Where issuers have submitted a request to a PIP to disseminate regulated information, issuers should confirm by observation that the information has been disseminated via the PIP before disclosing or publishing the information themselves.

In PMB 37, we suggested that issuers may want to consider whether to set up and maintain a second PIP account which can be used when the first PIP account’s service is interrupted. This increases the likelihood that regulated information will be disseminated promptly and in line with the rules, even in an outage scenario. We continue to encourage issuers to consider having alternate PIP accounts to meet their disclosure obligations where their usual PIP is affected by an outage.

Where regulated information has not been released by the PIP as required by the DTRs, issuers should be prepared to discuss with their PIP when the information is likely to be disseminated and whether that PIP has made arrangements for the dissemination of the information using its own alternate PIP arrangements. Subject to those discussions, the issuer should consider whether the regulated information can be disseminated using its own second PIP account.