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Showing 21 to 30 of 16001 search results for consumer duty.

  1. A credit market that delivers for consumers

    Speeches Published: 27/04/2023 Last modified: 27/04/2023
    Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023.
  2. Contract for differences

    Tasks for firms Published: 09/01/2017 Last modified: 21/04/2023
    Find out about the FCA's expectations of providers and brokers offering retail consumers contract for differences (CFD) products, which include spread betting and rolling spot foreign exchange (FX).
  3. FCA warns of impending Consumer Duty deadline

    Press Releases Published: 10/05/2023 Last modified: 10/05/2023
    With fewer than 90 days to go until the start of the Consumer Duty the Financial Conduct Authority (FCA) has urged firms to ensure they are ready for the 31 July deadline.
  4. CP21/13: A new Consumer Duty

    Consultation papers Published: 13/05/2021 Last modified: 11/08/2023
    We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers
  5. Apply for a waiver or modification

    Tasks for firms Published: 06/05/2015 Last modified: 17/08/2023
    Find out how to apply to us for a waiver or modification of Handbook rules.
  6. Duty calls: Future-proofing finance for everyone

    Press Releases Published: 28/12/2023 Last modified: 03/01/2024
    Now into the second year of its 3-year strategy, FCA outlines some key achievements and milestones from the last 12 months.
  7. Implementing the Consumer Duty in the Consumer Investments sector [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – Consumer Investments
  8. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed
  9. Regulating for better outcomes - next steps in consumer credit

    Speeches Published: 08/10/2021 Last modified: 08/10/2021
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum
  10. Consumer Duty detailed timeline [pdf]

    Documents Published: 27/09/2022
    Full timeline of the key Consumer Duty milestones.