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Showing 461 to 470 of 15970 search results for consumer duty.

  1. Case study: Innovation can benefit us all

    Firms Published: 21/02/2023 Last modified: 21/02/2023
    Case study of Amplified Global, a start-up which has worked with all 3 of the FCA's main innovation services.
  2. FCA calls on insurers to take action as it publishes latest fair value data

    Press Releases Published: 20/09/2023 Last modified: 20/09/2023
    The FCA has written to insurers warning that more action must be taken to ensure good consumer outcomes.
  3. Gaming trading: how trading apps could be engaging consumers for the worse

    Research articles Published: 21/11/2022 Last modified: 01/02/2023
    You may be familiar with the jumping green owl celebrating your completion of a Duolingo language lesson. Or perhaps you compete against your friends on Strava to run the most miles in a month. These are all examples of gamification – the use of
  4. PS15/17: Pension Wise – recommendation policy

    Policy statements Published: 03/07/2015 Last modified: 17/08/2021
    In this Policy Statement, the FCA reports on the main issues arising from CP15/12 and publishes the recommendation policy.
  5. FCA launches guidance for firms on the fair treatment of vulnerable customers

    Press Releases Published: 23/02/2021 Last modified: 26/02/2021
    The Financial Conduct Authority (FCA) has published final guidance clarifying its expectations of firms on the fair treatment of vulnerable customers.
  6. FCA appoints executive directors to co-lead Enforcement and Market Oversight

    Press Releases Published: 23/03/2023 Last modified: 23/03/2023
    The Financial Conduct Authority (FCA) has appointed Therese Chambers and Steve Smart as joint Executive Directors of Enforcement and Market Oversight.
  7. Financial watchdog cracks down on problem firms and supports struggling borrowers

    Press Releases Published: 20/07/2023 Last modified: 20/07/2023
    In the past year, the FCA has reduced harm to consumers and businesses by stopping 627 firms, that failed to meet the minimum standards, from operating.
  8. Firms should strengthen anti-fraud systems and must treat victims of fraud better, review finds

    News stories Published: 07/11/2023 Last modified: 07/11/2023
    We are working with payment service providers to do more to protect consumers from fraud, including authorised push payment (APP) fraud
  9. Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)

    Multi-firm reviews Published: 07/11/2023 Last modified: 23/04/2024
    This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly.
  10. Competition Policy in Financial Markets – the view from the regulators

    Speeches Published: 22/06/2016 Last modified: 22/06/2016
    Speech by Mary Starks, Director of Competition, FCA, delivered at the Centre for Competition Policy (CCP) Conference on 10 June in Norwich.