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Showing 61 to 70 of 15967 search results for consumer duty.

  1. Consumer credit firms

    Consumer credit firms Last modified: 22/03/2023
    Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms
  2. Implementing the Consumer Duty in payments firms [pdf]

    Correspondence Published: 21/02/2023
    Consumer duty letter for Payments Services and E-Money firms
  3. Implementing the Consumer Duty in the Retail Banks and Building Societies sector [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – Retail Banks and Building Societies
  4. Call of Duty: How putting customers front and centre will help industry innovate

    Speeches Published: 22/02/2023 Last modified: 17/11/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event.
  5. Implementing the Consumer Duty in the Motor Finance Providers portfolio [pdf]

    Correspondence Published: 03/03/2023
    Consumer Duty letter for the Motor Finance Providers porfolio
  6. Implementing the Consumer Duty in the Retail Finance Providers portfolio [pdf]

    Correspondence Published: 03/03/2023
    Consumer Duty letter for the Retail Finance Providers portfolio
  7. FCA requests information from firms about delivery of their ongoing advice services and the Consumer Duty

    Statements Published: 15/02/2024 Last modified: 15/02/2024
    FCA is collecting this information to assess what, if any, further regulatory work it may undertake in this area.
  8. Supporting material for applications by consumer credit, mortgage and other consumer finance firms

    Firm authorisation Published: 15/11/2023 Last modified: 13/12/2023
    If you're applying to be authorised by the FCA, find out what supporting material to include in your application and how to prepare everything.
  9. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.
  10. Supporting consumers with pension transfers

    Published: 30/08/2023 Last modified: 30/08/2023
    Read how firms should support consumers with characteristics of vulnerability when providing pension transfer advice.