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Showing 701 to 710 of 16005 search results for consumer duty.

  1. Unauthorised payments from your account

    Consumers Know your rights Published: 18/04/2016 Last modified: 13/06/2022
    In most circumstances, your bank must refund you for an unauthorised payment. Find out about your rights when money is taken from your account without your permission.
  2. Meeting the growth challenge

    Speeches Published: 15/05/2013 Last modified: 16/08/2013
    Speech by Martin Wheatley, Chief Executive, the FCA, at the British Insurance Brokers’ Association (BIBA) conference, ExCel Centre, London. This is the text of the speech as drafted, which may differ from the delivered version.
  3. Consumer notice: WeRe Bank

    News stories Published: 17/09/2015 Last modified: 21/09/2015
    Consumer notice: WeRe Bank. News stories First published:. 17/09/2015. Last updated: 21/09/2015. ... What did you find helpful? Share page. Consumer Helpline. Telephone: 0800 111 6768.
  4. Using the Financial Services Register

    Consumers Your rights Published: 20/03/2023 Last modified: 14/12/2023
    Find out how to check if a firm is authorised, what it means if you’re using an Appointed Representative, and what to do if a firm is unauthorised.
  5. British Steel Pension Scheme: Tools for firms

    Tasks for firms Published: 28/02/2023 Last modified: 26/09/2023
    The FCA rules require firms to assess any advice they gave to BSPS members to transfer out and pay redress if it was unsuitable and caused the consumer a loss. Find out more about the tools firms need to use and read the supporting documents.
  6. Improving access to insurance

    Speeches Published: 23/06/2017 Last modified: 23/06/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the FCA Insurance Access event.
  7. Future into focus

    Speeches Published: 19/09/2013 Last modified: 19/09/2013
    Speech by Martin Wheatley, Chief Executive, the FCA, at the International Swaps and Derivatives Association (ISDA) conference, London. This is the text of the speech as drafted, which may differ from the delivered version.
  8. Laying myths to rest

    Speeches Published: 17/10/2013 Last modified: 17/10/2013
    Speech by Martin Wheatley, Chief Executive of the FCA, at the British Bankers’ Association Annual International Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.
  9. 2024 fines

    News stories Published: 25/03/2024 Last modified: 25/06/2024
    Enforcement fines published in 2024.
  10. Consumer credit – Treating customers fairly

    Consumer credit firms Published: 23/04/2019 Last modified: 16/02/2023
    We set out why treating customers fairly should be at the heart of your business.