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Showing 81 to 90 of 16001 search results for consumer duty.
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FCA to introduce new Consumer Duty to drive a fundamental shift in industry mindset
Our plans will ensure a higher and more consistent standard of consumer protection for users of financial services and help to stop harm before it happens. -
Inside FCA Podcast: What the Consumer Duty means for authorisation [pdf]
Read the Inside FCA Podcast interview transcript with Alex MacDermott on what the Consumer Duty means for authorisation. -
Contact us
If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone. -
Accepting pension transfer referrals from overseas advisers: UK authorised firms’ responsibilities
The FCA highlights the increased risks to consumers when overseas firms refer defined benefit scheme members to UK firms for pension transfer advice. -
Markets
FCA Markets landing page. -
The new simplified advice regime and the advice / guidance boundary review
Speech by Therese Chambers, our Director of Consumer Investments, delivered at the TISA Financial Advice and Guidance Conference. -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
Inside FCA Podcast transcript: Interview with Ed Smith on Consumer Duty outcomes monitoring [pdf]
Inside FCA Podcast: Interview with Ed Smith on Consumer Duty outcomes monitoring -
Firms
Tasks for regulated firms and authorisation information for new firms -
Insurance multi-firm review of outcomes monitoring under the Consumer Duty
Our review of insurance firm approaches to monitoring customer outcomes.