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Showing 81 to 90 of 16001 search results for consumer duty.

  1. FCA to introduce new Consumer Duty to drive a fundamental shift in industry mindset

    Press Releases Published: 07/12/2021 Last modified: 07/12/2021
    Our plans will ensure a higher and more consistent standard of consumer protection for users of financial services and help to stop harm before it happens.
  2. Inside FCA Podcast: What the Consumer Duty means for authorisation [pdf]

    Transcripts Published: 20/02/2023
    Read the Inside FCA Podcast interview transcript with Alex MacDermott on what the Consumer Duty means for authorisation.
  3. Contact us

    Last modified: 21/06/2024
    If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone.
  4. Accepting pension transfer referrals from overseas advisers: UK authorised firms’ responsibilities

    Pensions Published: 27/04/2023 Last modified: 27/04/2023
    The FCA highlights the increased risks to consumers when overseas firms refer defined benefit scheme members to UK firms for pension transfer advice.
  5. Markets

    Markets Last modified: 24/05/2023
    FCA Markets landing page.
  6. The new simplified advice regime and the advice / guidance boundary review

    Speeches Published: 21/03/2023 Last modified: 21/03/2023
    Speech by Therese Chambers, our Director of Consumer Investments, delivered at the TISA Financial Advice and Guidance Conference.
  7. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice Published: 20/02/2024 Last modified: 22/02/2024
    What firms are doing well and what they could do better.
  8. Inside FCA Podcast transcript: Interview with Ed Smith on Consumer Duty outcomes monitoring [pdf]

    Transcripts Published: 28/06/2023
    Inside FCA Podcast: Interview with Ed Smith on Consumer Duty outcomes monitoring
  9. Firms

    Firms Last modified: 27/07/2022
    Tasks for regulated firms and authorisation information for new firms
  10. Insurance multi-firm review of outcomes monitoring under the Consumer Duty

    Insurance Multi-firm reviews Published: 26/06/2024 Last modified: 26/06/2024
    Our review of insurance firm approaches to monitoring customer outcomes.