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Showing 1831 to 1840 of 1909 search results for under the Consumer Duty.
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PS16/14: Financial Services Compensation Scheme – Changes to the Compensation sourcebook: feedback on CP15/40 and final rules
The new rules will support our consumer protection objective. We received responses from 14 firms or representative bodies, providing around 70 comments on the nine questions we asked. ... Our new rules will be of interest to retail consumers and -
FSA fines Zurich Insurance £2,275,000 following the loss of 46,000 policy holders' personal details
The Financial Services Authority (FSA) has fined the UK branch of Zurich Insurance Plc (Zurich UK) £2,275,000 for failing to have adequate systems and controls in place to prevent the loss of customers’ confidential information. The fine is the -
FCA publishes new data on savings interest rates and announces new rules coming into effect
The Financial Conduct Authority (FCA) has today published the third and final ‘sunlight remedy’ data set, showing the lowest interest rates available from 32 providers of cash savings accounts and easy access cash ISAs. This is part of the -
FCA clarifies fairer treatment of regular premium PPI complaints and proposes new mailing requirements
The FCA has today issued final guidance that clarifies its expectations about the handling of certain regular premium payment protection insurance (PPI) complaints. -
Regulatory and consumer bodies welcome review of pension scheme communications provided to steel workers
The Financial Conduct Authority (FCA), The Pensions Regulator (TPR) and The Single Financial Guidance Body (SFGB) today welcomed an independent review by Caroline Rookes into communications and support provided to British Steel Pension Scheme (BSPS) -
CP14/1: Financial Services Compensation Scheme – management expenses levy limit 2014/15
This joint FCA and PRA consultation paper (CP) outlines the proposed management expenses levy limit (MELL) for the FSCS for 2014/5. -
FCA decides to cancel payday lender’s interim permission and ban its sole director
WPPL is a consumer credit firm that provides payday loans (a form of high-cost short-term credit) under the trading names 'Payday Overdraft', ‘Wagepayday’ and ‘Doshloans’. ... On 1 April 2014, the FCA took over responsibility for consumer credit -
FCA to consult on new rules for current account providers to publish information on service and performance
The Financial Conduct Authority (FCA) has today launched proposals to help customers make effective comparisons of the service levels available for personal current accounts and business current accounts. -
FCA announces proposals to further support motor finance and high cost credit customers
The FCA has today announced proposals which would provide continued support for users of motor finance and high cost credit products, who continue to face payment difficulties due to coronavirus (Covid-19). -
Two former senior executives of Martin Brokers fined and banned for compliance failings related to LIBOR
Caplin and Kraft agreed to settle at an early stage of the investigation and therefore qualified for a 30% discount under the FCA's settlement discount scheme. ... To support this it has three operational objectives: to secure an appropriate degree of