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Showing 1891 to 1900 of 1909 search results for under the Consumer Duty.

  1. New FCA complaints data: 3.32 million complaints about financial services in the first six months of 2017

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) has today published the data on the number of complaints reported by firms for the first half of 2017.

  2. PS23/3 – Creation of a baseline financial resilience regulatory return: Feedback to CP22/19 and final rules

    Policy statements Published: 02/05/2023 Last modified: 02/05/2023
    We set out the final rules for a new financial resilience regulatory return for solo-regulated firms.

  3. Cyprus CFD firms Maxiflex Ltd (trading as EuropeFX), Maxigrid Limited (trading as Dualix & AGM Markets), and Reliantco Investments Ltd (trading as UFX)

    Statements Published: 15/06/2020 Last modified: 19/06/2020
    Removal of these firms’ permission to sell contracts for difference (CFDs) to UK consumers.

  4. Assessing liquidity for orderly wind-down: good and poor practices from general insurance brokers

    Multi-firm reviews Published: 23/09/2022 Last modified: 23/09/2022
    We set out findings of our multi-firm review of general insurance brokers, where we have identified areas for improvement which firms can learn from.

  5. FS21/2: Approach to Repossessions: Updated Tailored Support Guidance for firms - Feedback on draft guidance for mortgages and consumer credit

    Feedback statements Published: 27/01/2021 Last modified: 27/01/2021
    We have updated our guidance to firms on our approach to repossessions from 31 January 2021.

  6. First-tier Tribunal upholds decision to fine Hall and Hanley Limited for data breaches and unauthorised copying of client signatures

    Press Releases Published: 18/12/2019 Last modified: 18/12/2019
    The First-tier Tribunal (the Tribunal) has upheld a fine of £91,000 imposed on Hall and Hanley Limited (H&H) by the Claims Management Regulator (CMR), the former regulator for claims management companies (CMCs). The hearing for the Tribunal was

  7. PS22/10: Strengthening our financial promotion rules for high-risk investments and firms approving financial promotions

    Policy statements Published: 01/08/2022 Last modified: 07/11/2023
    Our final policy and handbook rules for high-risk investments subject to our financial promotion rules and for firms communicating and approving financial promotions.

  8. FS20/13: Coronavirus and customers in temporary financial difficulty: feedback on draft updated guidance for insurance and premium finance firms

    Policy and guidance Feedback statements Published: 11/08/2020 Last modified: 20/08/2020
    We summarise the feedback we received on our proposed measures for insurance and premium finance firms, and our response.

  9. FCA fines Lloyds Banking Group firms a total of £28,038,800 for serious sales incentive failings

    Press Releases Published: 11/12/2013 Last modified: 25/11/2021
    The Financial Conduct Authority (FCA) has fined Lloyds TSB Bank plc and Bank of Scotland plc, both part of Lloyds Banking Group (LBG), £28,038,800 for serious failings in their controls over sales incentive schemes.

  10. FS15/4: Terms and definitions for services which are linked to payment accounts and subject to fees

    Feedback statements Published: 15/09/2015 Last modified: 29/08/2019
    Respondents were generally supportive of our proposals and of the consumer testing we commissioned. ... consumer organisations. Providers of payment accounts do not need to take any immediate action.
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