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Showing 221 to 230 of 1909 search results for under the Consumer Duty.

  1. Testing what gets consumers engaged with their pension – and why

    Research Published: 08/12/2023 Last modified: 13/12/2023
    This article summarises research undertaken by Mike Gilmore (during his time working for the FCA), Deanna Karapetyan, Gráinne Murphy, Cherryl Ng and Jackie Spang.

  2. FCA regulation boosts consumer protection in the funeral plans market

    Press Releases Published: 29/07/2022 Last modified: 29/07/2022
    The FCA is authorising 26 providers. These firms hold approximately 1.6 million plans, which make up 87% of the market.

  3. Thematic review of Retirement Income Advice

    Pensions Thematic reviews Published: 20/03/2024 Last modified: 20/03/2024
    Our findings on how the retirement income advice market is working and whether consumers are receiving appropriate advice on meeting their income needs in retirement.

  4. FCA sets out expectation for fair and competitive saving rates

    Statements Published: 06/07/2023 Last modified: 06/07/2023
    The meeting with the UK’s largest banks and building society builds on work we have been doing over several months – to monitor the savings markets and the decisions made.

  5. UK Payment Accounts: access and closures

    Corporate documents Published: 19/09/2023 Last modified: 19/09/2023
    We set out key insights from our work on the provision of payment accounts to personal customers, businesses and charities. We also outline next steps.

  6. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

  7. Authorised fund managers’ assessments of fund value 2023

    Multi-firm reviews Published: 10/08/2023 Last modified: 10/08/2023
    Feedback following the second MFR of Authorised Fund Managers compliance with our Assessment of Value rules.

  8. Conduct risk during LIBOR transition

    Firms Focus areas Markets Markets policy Published: 19/11/2019 Last modified: 09/01/2023
    Questions and answers for firms on conduct risk during LIBOR transition.

  9. FCA finds concerns over insurers’ valuation of written-off or stolen vehicles

    Press Releases Published: 27/03/2024 Last modified: 27/03/2024
    The Financial Conduct Authority (FCA) has identified shortcomings in how some motor insurance firms are valuing written-off or stolen vehicles.

  10. Consumer Investments Strategy - 2 Year Update

    Corporate documents Published: 08/12/2023 Last modified: 13/05/2024
    The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.
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