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Showing 311 to 320 of 1909 search results for under the Consumer Duty.

  1. Clydesdale Bank fined £8.9 million for failing to treat its mortgage customers fairly

    Press Releases Published: 26/09/2013 Last modified: 26/09/2013
    This process has been agreed with the FCA, which has an objective to secure an appropriate degree of protection for consumers. ... The shortfalls range from under £20 to over £18,000, with an average of £970.

  2. PS23/9: Finalised insurance guidance on supporting customers in financial difficulty’

    Policy statements Published: 03/07/2023 Last modified: 03/07/2023
    FCA summarises the feedback received to CP23/1 on insurance guidance for supporting customers in financial difficulty and set out response and finalised guidance.

  3. FCA bans and fines Robert Shaw, of TailorMade Independent Ltd, for SIPP advisory failings

    Press Releases Published: 13/08/2015 Last modified: 24/03/2020
    Robert Shaw, former director of advisory firm TailorMade Independent Ltd (TMI) (firm now dissolved), has been banned from senior positions in financial services and fined £41,400 by the Financial Conduct Authority (FCA).

  4. Implementing MiFID II – multi-firm review of research unbundling reforms

    Multi-firm reviews Published: 19/09/2019 Last modified: 19/09/2019
    Our rules to implement the Markets in Financial Instruments Directive (MiFID) II require asset managers to explicitly pay for third-party research, and brokers to price and provide research separately. These are the findings of our review on how

  5. Opening up and speaking out: diversity in financial services and the challenge to be met

    Speeches Published: 19/12/2018 Last modified: 19/12/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Mitsubishi UFJ Financial Group, London.

  6. The FCA’s new competition powers: what do they mean for the financial services industry?

    Speeches Published: 21/11/2014 Last modified: 09/11/2016
    Speech by Deb Jones, director of competition at the FCA, at a Scottish Financial Enterprise lunch, hosted by Maclay Murray & Spens LLP, Edinburgh. This is the text of the speech as drafted, which may differ from the delivered version.

  7. Regulators warn public of pension scammer tactics as victims report losing an average of £91,000 in 2017

    Press Releases Published: 14/08/2018 Last modified: 14/08/2018
    A new campaign to tackle pension scams launches today as the latest figures reveal that victims of pension scammers lost an average of £91,000 each in 2017. 

  8. How innovation and regulation in financial services can drive the UK's economic growth

    Speeches Published: 29/06/2023 Last modified: 29/06/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition delivered at the CityUK Annual Conference 2023.

  9. General insurance product value and coronavirus (Covid-19) Guidance – update

    Studies and reviews Multi-firm reviews Published: 25/08/2021 Last modified: 25/08/2021
    We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance

  10. FS23/4: Potential competition impacts of Big Tech entry and expansion in retail financial services 

    Feedback statements Published: 12/07/2023 Last modified: 12/07/2023
    We are asking for views on the potential benefits and harms from Big Tech firms’ entry and expansion into retail financial services sectors
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