Search results
Showing 341 to 350 of 1909 search results for under the Consumer Duty.
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Consumer Duty webinar – Payments and e-money [pdf]
Consumer Duty webinar looking at Payments and e-money. March 2023. -
Consumer Duty firm survey results Autumn 2023 [pdf]
The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty. -
The FCA’s view of green mortgages
Speech by David Geale, Director of Retail Banking, delivered at the London Institute of Banking & Finance mortgage conference. -
Consumer Duty webinar – retail lending – transcript [pdf]
Consumer Duty webinar – retail lending – transcript -
Consumer Duty webinar – banking and payments – transcript [pdf]
Consumer Duty webinar – banking and payments – transcript -
Transcript: Consumer Duty: The next steps [pdf]
A transcript of the we hosted on 6 December 2023 to help firms understand our expectations now the Duty is in force. -
Consumer Duty firm survey results Spring 2023 [pdf]
Ipsos UK undertook this research for the FCA. The FCA wanted to understand what progress firms have made in preparing for the Consumer Duty and what support they need to complete their preparations. -
Implementing the Consumer Duty in the Mortgage Lenders and Administrators sector [pdf]
Consumer Duty letter – mortgage lenders and administrators -
Implementing the Consumer Duty in payments firms [pdf]
Consumer duty letter for Payments Services and E-Money firms -
Implementing the Consumer Duty in the Retail Banks and Building Societies sector [pdf]
Consumer Duty letter – Retail Banks and Building Societies