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Showing 361 to 370 of 1909 search results for under the Consumer Duty.

  1. Dear CEO letter: Implementing the Consumer Duty for closed products and services - consumer investments [pdf]

    Correspondence Published: 16/05/2024
    Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline.

  2. Dear CEO letter: Implementing the Consumer Duty for closed products and services – retail banking [pdf]

    Correspondence Published: 16/05/2024
    Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline.

  3. Dear CEO letter: Implementing the Consumer Duty for closed products and services – life insurance [pdf]

    Correspondence Published: 16/05/2024
    Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline.

  4. Dear CEO letter: Implementing the Consumer Duty for closed products and services - asset management [pdf]

    Correspondence Published: 16/05/2024
    Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline.

  5. Dear CEO letter: Implementing the Consumer Duty for closed products and services – all other firms [pdf]

    Correspondence Published: 16/05/2024
    Our letter setting out priority issues and actions firms should be considering ahead of the 31 July 2024 implementation deadline.

  6. Information on consumer protection powers under Unfair Trading Regulations 2008 - March 2022

    FOI Release Date of Release: 09/03/2022
    The FCA provides information regarding Consumer Protection powers under Unfair Trading Regulations 2008.

  7. Information on claims submitted by consumers under section 75 of the Consumer Credit Act - March 2021

    FOI Release Date of Release: 19/03/2021
    The FCA provides data relating to claims submitted by consumers under section 75 of the Consumer Credit Act.

  8. FG18/7: Fairness of variation terms in financial services consumer contracts under the Consumer Rights Act 2015

    Finalised guidance Published: 17/05/2018 Last modified: 19/12/2018
    We are consulting on changes to the Financial Crime Guide for firms, proposing to add a chapter on insider dealing and market manipulation and make miscellaneous changes as a result of recent regulatory changes to ensure the guide remains up to date.

  9. From Zeroes to Heroes: How culture in financial services can change for everyone’s benefit

    Speeches Published: 29/11/2022 Last modified: 08/01/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Culture and Conduct Forum for the Financial Services Industry.

  10. PS23/1: Extended asset retention requirement for firms under the British Steel Pension Scheme consumer redress scheme

    Policy and guidance Policy statements Published: 28/11/2022 Last modified: 27/01/2023
    Final rules to extend asset retention rules for certain firms who provided transfer advice to BSPS members. We also summarise feedback to CP22/22.
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