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Showing 871 to 880 of 1909 search results for under the Consumer Duty.
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Cracking down on misleading credit brokers
The FCA researched different types of investors to decide the best techniques to reach different groups with the InvestSmart campaign. -
MS19/1: Credit Information Market Study
We have published the Final Report for the Credit Information Market Study. It contains our proposed package of remedies aimed at addressing concerns we identified in the market. We also set out feedback received from stakeholders in response to -
FCA consults on complaints handling improvements
Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone -
FCA publishes proposals on transactions cost disclosure
The Financial Conduct Authority has today published proposed rules and guidance aimed at standardising the disclosure of the transaction costs incurred by pension investments. -
Creditworthiness and affordability: common misunderstandings
There are some common misconceptions among consumer credit firms as to what the FCA rules on creditworthiness and affordability mean. They explain some of the main points and what firms should do to comply with their rules. -
Regulators finalise clearer, more transparent Complaints Scheme
The FCA, the Prudential Regulation Authority (PRA) and the Bank of England have finalised a revised scheme for those who have complaints about the regulators, following a consultation. -
Coronavirus (Covid-19): Our expectations of payment and retail banking firms
We are in regular contact with the industry, the Government and other regulators to understand the impact of coronavirus on the payments market. -
Dealing with EEA firms and investment funds
What to check if you’re dealing with an EEA firm in supervised run-off (SRO) or contractual run-off (CRO), or a fund in the temporary marketing permission regime (TMPR). -
Chairman's speech to the Trust in Banking Conference
Speech by John Griffith Jones, Chairman, FCA, delivered at the Trust in Banking Conference, organised by Cambridge Judge Executive Education at the London Stock Exchange. This is the text of the speech as drafted, which may differ from the delivered -
Apply to become a credit reference agency or credit information services provider
Find out how to apply to the FCA for authorisation if you want to provide credit references or credit information services.