Search results
Showing 111 to 120 of 2640 search results for vulnerable customers.
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Financial promotions quarterly data 2023 Q1
We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 January 2023 to 31 March 2023 . -
Cash-based money laundering
Find out about the FCA's work on reducing money laundering through cash deposits at the Post Office and their current expectations of firms’ controls. -
Operational resilience insights for insurance firms
Our rules come into force on 31 March 2022. Use these insights to review your firm’s approach and consider what actions you need to take. -
Coronavirus linked forbearance: key findings
We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty. -
Other interventions
What the FCA is doing to assess creditworthiness, address harm in motor finance, study the credit information market, review the Consumer Credit Act and consider alternatives to high-cost credit. -
Coronavirus (Covid-19): Information for firms on working with consumers and clients
Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims. -
Building cyber resilience
Speech by Robin Jones, Head of Technology, Resilience & Cyber at the FCA, delivered to the PIMFA Financial Crime Conference, London. -
Consumer credit qualitative research
credit cards. unauthorised overdrafts. low income consumers potentially leading to vulnerable consumers. ... understand the customer experience and journey in different consumer credit markets and compare and contrast these. -
Mortgage intermediaries and authorisation forms
You must complete the forms and supporting documents below before applying to us for authorisation. -
It's time for an Enlightenment on financial inclusion
Speech by Nikhil Rathi, the FCA's Chief Executive, delivered at PwC Glasgow for the Scottish Financial Enterprise: Extending Financial Inclusion event.