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Showing 1221 to 1230 of 2645 search results for vulnerable customers.

  1. Reporting requirements: payment service providers and e-money issuers

    Tasks for firms Published: 12/05/2015 Last modified: 30/05/2024
    The FCA provides the information and data we need from you to meet your regular reporting requirements, including details on how to submit your report.

  2. Appointed representatives and consumer credit firms

    New firm authorisation Tasks for regulated firms Published: 11/05/2015 Last modified: 15/12/2022
    Learn about when you can be an appointed representative (AR), or act as an agent, for a consumer credit firm.

  3. Making innovation work for firms and consumers

    Speeches Published: 29/05/2014 Last modified: 16/07/2014
    Speech by Martin Wheatley, Chief Executive, the FCA, at Bloomberg, London. This is the text of the speech as drafted, which may differ from the delivered version.

  4. Review of annuity sales practices: TR16/7

    Thematic reviews Published: 14/10/2016 Last modified: 28/02/2017
    This review assessed how firms provided information to customers, on a non-advised basis, about shopping around for enhanced annuities. The report presents the results of our review into customer communications and the actions we intend to take.

  5. Driving success through embracing equity

    Blogs Published: 08/03/2023 Last modified: 13/03/2023
    FCA blog by Sarah Pritchard, Executive Director of Markets, on how we all have a role to play in creating a more inclusive world.

  6. Our Annual Report and Accounts 2016/17

    Corporate documents Annual reports Published: 05/07/2017 Last modified: 20/10/2017
    Our Annual Report and Accounts shows how our work over the last year has met our objectives and delivered against the key priorities we set out in our Business Plan 2016/17.

  7. FCA Final Notice 2014: Yorkshire Building Society [pdf]

    Final notices Published: 28/10/2014 Last modified: 07/04/2015
    This final notice refers to breaches of PRIN 6, PRIN 3, MCOB related to unfair treatment of customers, complaints-handling in the mortgages, building society sector. We imposed a fine.

  8. FCA publishes Guidance Guarantee Policy Statement

    Press Releases Published: 27/11/2014 Last modified: 27/11/2014
    to direct their customers to the guidance service at retirement.

  9. Signposting to pensions guidance: our findings

    Research insights Published: 13/07/2016 Last modified: 17/08/2021
    Since April 2015, consumers have had greater choice around how they access their Defined Contribution (DC) pension savings. It is important that consumers looking to access these savings understand the consequences of the decisions they make.

  10. FCA sets out its approach to international firms

    Press Releases Published: 03/02/2021 Last modified: 03/02/2021
    The FCA today published its approach to the authorisation and supervision of international firms.
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