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Showing 1311 to 1320 of 2645 search results for vulnerable customers.

  1. Safe custody services firm review findings

    Multi-firm reviews Published: 10/08/2016 Last modified: 18/05/2017
    Read what we found during our series of visits in 2010 to the known providers of safe custody services in the UK, what we would expect to see if we conducted a set of similar visits again in the future, and some examples of good and poor practice
  2. Young investors driven by competition and hype

    InvestSmart Press Releases Published: 20/10/2021 Last modified: 20/10/2021
    The FCA launches its new InvestSmart Campaign aimed at helping consumers to make better informed investment decisions.
  3. FCA Final Notice 2014: Royal Bank of Scotland Plc, National Westminster Bank Plc and Ulster Bank Ltd [pdf]

    Final notices Published: 20/11/2014 Last modified: 07/04/2015
    This final notice refers to breaches of PRIN 3 related to unfair treatment of customers in the retail banks sector. We imposed a fine.
  4. Our Business Plan 2020/21

    Corporate documents Published: 07/04/2020 Last modified: 09/04/2020
    The FCA annual Business Plan gives details of the key priorities and the planned specific activities for 2020/21.
  5. Our work on Defined Benefit Pension Transfers

    News stories Published: 03/10/2017 Last modified: 03/10/2017
    We are looking at Defined Benefit (DB) Pension Transfers to assess the advice consumers are receiving from firms and whether they are at risk of harm.
  6. Consumer warning on Semantic Business Services Ltd

    News stories Published: 11/04/2022 Last modified: 11/04/2022
    We have removed permissions from Semantic Business Services Ltd. It is no longer permitted to carry out any regulated activities.
  7. Dear CEO letter: FCA expectations of claims management companies when they act for customers [pdf]

    Correspondence Published: 04/06/2019
    On 4 June 2019 we published a letter about what we expect of claims management companies when they act for customers. All CMCs must read the letter and comply with our rules.
  8. FCA agrees plan for a phased implementation of Strong Customer Authentication

    Press Releases Published: 13/08/2019 Last modified: 17/11/2023
    The FCA has today agreed a plan that gives the payments and e-commerce industry extra time to implement Strong Customer Authentication (SCA).
  9. FCA publishes the Davis Review and the FCA Response

    Press Releases Published: 10/12/2014 Last modified: 10/12/2014
    announcement of proposed supervisory work on the fair treatment of long standing customers in life insurance.
  10. FCA welcomes independent review into access to cash

    Statements Published: 06/03/2019 Last modified: 06/03/2019
    This statement outlines the independent review into access to cash.