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Showing 1441 to 1450 of 2645 search results for vulnerable customers.
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September 2014: Internal Audit report: A review of the Customer Contact Centre (CCC) [pdf]
This document was submitted to the Treasury Committee on 01 October 2015 and published by them today. This document is a redacted version of an Internal Audit Report submitted to the Audit Committee of the FCA Board. At the request of the Treasury -
Rowanmoor Personal Pensions enters administration
Rowanmoor Personal Pensions Limited is a Self-Invested Personal Pension operator authorised and regulated by the FCA. -
Investors warned over Connaught Income Funds
However, customers need to be aware that these bank accounts have stronger investor protections should anything go wrong and offer lower risks to your money than there is investing in the -
FCA confirms plans to protect new funeral plan customers from July 2022
Once pre-paid funeral plans come under our regulation next July, customers will be protected if their authorised plan provider fails. -
Five individuals banned and fined for causing losses to pension customers
The FCA has prohibited five directors of financial advice firms from working in financial services and fined them over £1 million, after they caused significant losses to pension customers. -
FCA censures Premier FX for payment rule breaches
The FCA has publicly censured Premier FX Limited for failing to safeguard its customers’ money and for misuse of its payment accounts under the Payments Services Regulations. -
Correspondence with the Association of British Insurers about EU withdrawal [pdf]
An exchange of letters between the FCA and the Association of British Insurers about the UK’s withdrawal from the EU and what this means for insurers’ customer communications. -
Research into experiences of customers who are victims of unauthorised transactions in pursuing their claims with payment providers [pdf]
Research Report from Strictly Financial -
FCA statement on regulation of pre-paid funeral plans
We welcome the Government’s laying of legislation setting out a timetable for bringing the regulation of pre-paid funeral plans within our remit. -
Business Loan Network Limited enters administration
On 15 April 2021, the Directors of Business Loan Network Limited, a regulated Peer-to Peer (P2P) firm, received court approval to place the firm into administration.