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Showing 1471 to 1480 of 2645 search results for vulnerable customers.
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Aggregate complaints data: 2021 H1
This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group. -
FCA operating service metrics 2021/22
The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22. -
Beware of firms offering cheap car cover
Motorists looking for cheap car insurance are being conned into buying fraudulent policies through a scam known as ‘ghost broking’. -
Asset management portfolio tools
This report sets out our review findings of how firms in the asset management sector selected and used risk modelling and other portfolio management tools. -
New Bank Start-up Unit launched by the financial regulators
The Prudential Regulation Authority (PRA) and FCA have today launched the New Bank Start-up Unit. The Unit is a joint initiative from the UK’s financial regulators giving information and support to newly authorised banks and those thinking of -
FCA confirms temporary financial relief for customers impacted by coronavirus
FCA confirms package of targeted temporary measures to help people with some of the most commonly used consumer credit products -
FCA proposes help for motor finance and high cost credit customers
FCA announces another proposed package of measures to directly support consumers facing payment difficulties due to coronavirus -
FCA Statement on fair treatment of long-standing customers in the life insurance sector
The FCA’s thematic review assessed the treatment of closed-book customers against four high level customer outcomes:. ... have regard to customers’ information needs through the life cycle of a product. -
Innovation - impact of technology in managing FC/AML risk
Opening comments by Nausicaa Delfas, Director of Specialist Supervision at the FCA, for a panel discussion at our Financial Crime Conference. -
Intergenerational challenges: what Mike and the Mechanics can teach us about pensions
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Pensions Policy Institute, London.