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Showing 1471 to 1480 of 2645 search results for vulnerable customers.

  1. Aggregate complaints data: 2021 H1

    Data Published: 28/10/2021 Last modified: 28/04/2022
    This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group.
  2. FCA operating service metrics 2021/22

    Data Published: 19/07/2022 Last modified: 20/12/2023
    The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22.
  3. Beware of firms offering cheap car cover

    News stories Published: 28/03/2013 Last modified: 18/05/2021
    Motorists looking for cheap car insurance are being conned into buying fraudulent policies through a scam known as ‘ghost broking’.
  4. Asset management portfolio tools

    Firms Multi-firm reviews Published: 13/01/2020 Last modified: 27/10/2020
    This report sets out our review findings of how firms in the asset management sector selected and used risk modelling and other portfolio management tools.
  5. New Bank Start-up Unit launched by the financial regulators

    Press Releases Published: 20/01/2016 Last modified: 31/12/2018
    The Prudential Regulation Authority (PRA) and FCA have today launched the New Bank Start-up Unit. The Unit is a joint initiative from the UK’s financial regulators giving information and support to newly authorised banks and those thinking of
  6. FCA confirms temporary financial relief for customers impacted by coronavirus

    Press Releases Published: 09/04/2020 Last modified: 09/04/2020
    FCA confirms package of targeted temporary measures to help people with some of the most commonly used consumer credit products
  7. FCA proposes help for motor finance and high cost credit customers

    Press Releases Published: 17/04/2020 Last modified: 17/04/2020
    FCA announces another proposed package of measures to directly support consumers facing payment difficulties due to coronavirus
  8. FCA Statement on fair treatment of long-standing customers in the life insurance sector

    Statements Published: 03/03/2016 Last modified: 03/03/2016
    The FCA’s thematic review assessed the treatment of closed-book customers against four high level customer outcomes:. ... have regard to customers’ information needs through the life cycle of a product.
  9. Innovation - impact of technology in managing FC/AML risk

    Speeches Published: 10/11/2016 Last modified: 06/12/2016
    Opening comments by Nausicaa Delfas, Director of Specialist Supervision at the FCA, for a panel discussion at our Financial Crime Conference.
  10. Intergenerational challenges: what Mike and the Mechanics can teach us about pensions

    Speeches Published: 16/07/2018 Last modified: 19/01/2021
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Pensions Policy Institute, London.