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Letter to Rt Hon Nicky Morgan MP from Andrew Bailey regarding improving switching options for mortgage customers [pdf]
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Implementing Technology Change
This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce -
Can financial distress be predicted or is that just life (events)?
of characteristics are especially vulnerable to future financial distress, and therefore whether lending to them may be predictably unaffordable and harmful. -
FCA proposes temporary financial relief for customers impacted by coronavirus
The FCA proposes targeted temporary measures to support users of certain consumer credit products who are facing a financial impact because of the coronavirus situation. -
Three charged over CFD trading pension fraud
The FCA has charged 3 individuals with fraud for their alleged involvement in a high-risk trading scheme, which targeted people’s pension savings. -
The role of investment managers in the post Covid-19 recovery
Speech by Christopher Woolard, Interim Chief Executive at the FCA, delivered at a webinar hosted by The Investment Association.. -
Product sales data: process related aspects FAQs
Product sales data: process related aspects FAQs -
FCA fines RBS and NatWest for failures in mortgage advice process
The issues with the sales process included affordability assessments failing to consider the full extent of a customer’s budget when making a recommendation, failing to advise customers who were looking ... This resulted in customers being placed at -
FCA to ban motor finance discretionary commission models
FCA will introduce a ban on discretionary commission models. Currently, some car retailers and motor finance brokers receive commission which is linked to the interest rate that customers pay – creating an incentive to sell more expensive credit -
UK Forex (Clone of FCA authorised firms)
UK Forex (Clone of FCA authorised firms) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and how to protect