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Showing 1551 to 1560 of 2645 search results for vulnerable customers.

  1. PS18/4: Credit card market study: persistent debt and earlier intervention - feedback to CP17/43 and final rules

    Policy statements Published: 27/02/2018 Last modified: 28/02/2018
    the data available to them to identify customers at risk of financial difficulties and take appropriate steps. ... These new rules are expected to save billions of pounds for millions of customers – we expect customer savings to peak at between £310m
  2. Final notice 2019: The Prudential Assurance Company Limited [pdf]

    Final notices Published: 30/09/2019
    This Final Notice (The Prudential Assurance Company Limited) refers to breaches of PRIN 3 and PRIN 6 and relates to mis-selling and the unfair treatment of customers in the pensions sector. We imposed a fine.
  3. Update on FCA activities on pensions and retirement income

    Documents Published: 25/11/2015 Last modified: 17/08/2021
    Find out about the FCA's ongoing work, designed to identify emerging trends, and an update on the Retirement Outcomes review.
  4. FCA cancels KBFS Financial Limited’s authorisation

    News stories Published: 22/04/2024 Last modified: 22/04/2024
    We have cancelled the permissions of KBFS Financial Limited (KBFS), preventing them from providing any financial services.
  5. Consumer warning on Flipping Cars Ltd and My Car Broker Ltd

    News stories Published: 02/09/2021 Last modified: 03/09/2021
    News story on Flipping Cars Ltd and My Car Broker Ltd agreeing with the FCA that it will no longer take any payments in advance from customers for its services to help customers source and purchase vehicles. 
  6. FCA fines HSBC £6.2 million over treatment of customers in financial difficulty

    Press Releases Published: 23/05/2024 Last modified: 31/05/2024
    We have fined HSBC UK Bank plc for failures in its treatment of customers who were in arrears or experiencing financial difficulty. 
  7. FCA reviews how fund charges are set out

    Press Releases Published: 13/05/2014 Last modified: 13/05/2014
    The FCA found examples of firms who provided their customers a consistent, combined charge figure across all relevant documents and platforms, but said there were still examples of firms referring to ... designed all marketing material for retail
  8. New appointments for governance of Financial Conduct Authority

    Press Releases Published: 19/03/2013 Last modified: 29/03/2013
    Three new Chairmen have been appointed to the independent Panels which lead the process for constructive challenge of the Financial Conduct Authority’s (FCA’s) policies and practices from the point of view of regulated firms.
  9. Update on the FCA’s review of RBS’s treatment of SME customers referred to its Global Restructuring Group

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) today publishes an interim summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).
  10. Apply to become a credit reference agency or credit information services provider

    Firm authorisation Published: 27/04/2020 Last modified: 13/12/2023
    Find out how to apply to the FCA for authorisation if you want to provide credit references or credit information services.