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Showing 1661 to 1670 of 2645 search results for vulnerable customers.
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Price comparison websites failing to meet FCA expectations
The FCA has asked price comparison websites to take action on the specific areas identified where they are not meeting the required standards to ensure customers get a product that meets -
FCA statement on judicial review of debt packager measures
The Administrative Court has refused permission for Promethean Finance Limited to bring a judicial review claim to challenge the FCA’s rules that ban referral fees. -
FCA fines Bank of Scotland for failing to report suspicions of fraud at HBOS Reading
The Financial Conduct Authority (FCA) has today fined Bank of Scotland (BOS) £45,500,000 for failures to disclose information about its suspicions that fraud may have occurred at the Reading-based Impaired Assets (IAR) team of Halifax Bank of -
Information for firms during the Brexit implementation period
On 31 January 2020 at 11pm the UK will leave the European Union (EU) and enter an implementation period, which is due to last until 31 December 2020. -
Increasing confidence: what power posing can tell us about research for regulation
How can firms improve customers’ engagement with their mortgages? What messages encourage customers to claim compensation?We also test behavioural insights in a novel setting, which have shown promising effects in -
Debt purchaser Motormile Finance agrees to redress package
Motormile Finance UK Limited, a debt purchase and collections firm, has entered into an agreement with the Financial Conduct Authority (FCA) to provide redress to more than 500,000 customers for historic failures in its due diligence and collections -
Phillip Boakes sentenced following FCA prosecution
Boakes ran a scam through his company CurrencyTrader Ltd, which claimed to carry out foreign exchange spread betting for its customers. -
Finalised Guidance: Mortgages and Coronavirus: Tailored Support Guidance [pdf]
This guidance is an updated version of the FCA’s guidance “Mortgages and Coronavirus: Additional Guidance for Firms”. This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on -
Finalised Guidance: Mortgages and Coronavirus: Payment Deferral Guidance [pdf]
This guidance is an updated version of the FCA’s guidance “Mortgages and Coronavirus: Updated Guidance for Firms”. This guidance applies in the exceptional circumstances arising out of coronavirus (Covid-19) and its impact on the financial -
FCA announces further action on defined benefit transfers
The Financial Conduct Authority has today published the results of the data it has received from firms carrying out Defined Benefit (DB) transfers and set out the next steps in its supervisory work related to transfers.