Filter results
Category
Filter by document type
Document type
Filter by year
Sort by:

Search results

Showing 171 to 180 of 2640 search results for vulnerable customers.

  1. Response to the CMA’s final report for its digital comparison tools market study

    Statements Published: 26/09/2017 Last modified: 26/09/2017
    Further, we’re pleased to hear that vulnerable customers that can access DCTs find them useful, but it is concerning that some DCTs appear not to be doing all they could, ... or should, to make their sites user-friendly for some vulnerable people.
  2. Supporting consumers in challenging times

    Speeches Published: 05/05/2022 Last modified: 16/05/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the Building Societies Annual Conference 
  3. Consumer Credit: 4 years of FCA regulation

    News stories Published: 27/03/2018 Last modified: 27/03/2018
    The FCA marks 4 years since it took on responsibility for regulation of consumer credit.
  4. Highlights of the FCA’s new approach in 2021

    Press Releases Published: 31/12/2021 Last modified: 12/01/2022
    Our mission is to protect consumers from harm, enhance the integrity of the UK’s financial system and promote competition. We are continuing to pursue these objectives while also working to become a more innovative, adaptive and assertive regulator
  5. Examining the future of anti-money laundering regulations

    Speeches Published: 08/12/2015 Last modified: 16/08/2021
    Speech by Rob Gruppetta at the Accuity AML Risk Reduction and Compliance Europe Conference on 8 December 2015
  6. FCA fines LJ Financial Planning Ltd £107,200

    Press Releases Published: 10/12/2020 Last modified: 10/12/2020
    Independent financial advice firm is fined for providing its customers with unsuitable pension switching and transfer advice and failing to manage its conflicts of interest.
  7. Insurance Conduct of Business Sourcebook (ICOBS)

    Tasks for regulated firms Published: 09/02/2016 Last modified: 16/02/2023
    Read more about ICOBS, our Handbook rules regulating general and protection insurance products sales.
  8. Call of Duty: How putting customers front and centre will help industry innovate

    Speeches Published: 22/02/2023 Last modified: 17/11/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event.
  9. Financial promotions quarterly data 2022 Q2

    Data Published: 22/07/2022 Last modified: 04/11/2022
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2022 to 30 June 2022.
  10. Our approach to competition

    Corporate documents Published: 19/03/2024 Last modified: 21/03/2024
    The FCA promotes effective competition in the interests of consumers.