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Showing 1851 to 1860 of 2648 search results for vulnerable customers.

  1. Designing effective current account prompts: research summary

    External research Published: 20/11/2018 Last modified: 20/11/2018
    Banks and building societies have committed to deliver a package of prompts to their customers. These prompts aim to: increase consumers’ engagement with their current account, raise awareness of the current account switching service, and

  2. Solution Loans (clone) (clone of FCA authorised firm)

    Warnings Published: 25/03/2015 Last modified: 25/03/2015
    Fraudsters are using the details of firms we authorise to try to convince people that they work for a genuine, authorised firm. Find out more about this 'clone firm'.

  3. FG22/6: Branch and ATM closures or conversions

    Policy and guidance Finalised guidance Published: 13/06/2022 Last modified: 11/10/2022
    Updated guidance on our expectations of firms considering the closure of a branch or the conversion of free-to-use ATMs

  4. FCA changes mortgage advice rules to encourage consumer choice

    Press Releases Published: 07/05/2019 Last modified: 07/05/2019
    The Financial Conduct Authority (FCA) has today published proposals for changes to its mortgage sales requirements which will help to give consumers more choice in how they buy a mortgage.

  5. FCA announces funeral plan providers likely to be authorised

    Press Releases Published: 17/06/2022 Last modified: 11/08/2023
    We have published a list of providers it intends to authorise when the pre-paid funeral plans industry comes under its regulation from 29 July.

  6. Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms

    Policy and guidance Finalised guidance Published: 14/05/2020 Last modified: 30/10/2020
    We set out our expectations for firms when considering the fair treatment of existing customers, and in particular customers with temporary financial difficulties due to coronavirus.

  7. Statement on updated guidance for insurance and premium finance firms

    Statements Published: 24/07/2020 Last modified: 24/07/2020
    The FCA proposes extending a series of temporary measures to help customers who hold insurance and premium finance products.

  8. rbinternational-refund.eu (Clone of FCA Authorised Firm)

    Warnings Published: 20/06/2023 Last modified: 20/06/2023
    rbinternational-refund.eu (Clone of FCA Authorised Firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm

  9. FCA seeks legal clarity on business interruption insurance alongside package of measures to help consumers and small businesses

    Press Releases Published: 01/05/2020 Last modified: 01/05/2020
    The FCA is announcing it intends to seek legal clarity on business interruption (BI) insurance.

  10. PS19/30 Independent Governance Committees: extension of remit

    Policy statements Published: 17/12/2019 Last modified: 15/05/2020
    This policy statement sets out the FCA's final rules to extend the remit of Independent Governance Committees, with new duties in 2 areas.
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