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Showing 191 to 200 of 2640 search results for vulnerable customers.

  1. PS22/9: A new Consumer Duty

    Policy statements Published: 27/07/2022 Last modified: 27/07/2022
    We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.
  2. Building our societies through lending and savings

    Speeches Published: 09/05/2024 Last modified: 09/05/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer at the Building Societies Annual Conference
  3. Credit cards (including retail revolving credit) and coronavirus: draft guidance and rules for firms

    Guidance consultations Published: 01/04/2020 Last modified: 30/11/2020
    The FCA's guidance for firms on credit cards and retail revolving credit during the coronavirus situation.
  4. Methodology note on calculating capital pressures

    Statements Published: 27/03/2013 Last modified: 29/03/2013
    In November 2012 the interim Financial Policy Committee recommended that the FSA takes action to ensure that the capital of UK banks and building societies reflects a proper valuation of their assets, a realistic assessment of future conduct costs
  5. Consumer Credit and the FCA: one year on

    Speeches Published: 11/03/2015 Last modified: 11/03/2015
    more) loans where the margins are greater (because the risk of customers defaulting on the loan are much smaller). ... viability of the market under different scenarios; and the potential risk of vulnerable people turning to unlicensed lenders.
  6. Charles Randell speech at the Annual Public Meeting 2018

    Speeches Published: 11/09/2018 Last modified: 11/09/2018
    Speech by Charles Randell, Chair, Financial Conduct Authority, delivered at the Annual Public Meeting at the QEII Centre, Westminster.
  7. Lloyds Banking Group sets up redress scheme for mortgage arrears customers

    Press Releases Published: 27/07/2017 Last modified: 27/07/2017
    Lloyds Banking Group (Lloyds) has agreed to set up a redress scheme for mortgage customers who incurred fees after they fell behind with their mortgage payments.
  8. Branch and ATM closures or conversions; good practice and areas for improvement

    Data Published: 23/02/2022 Last modified: 25/01/2023
    Find out more about the good and poor practice the FCA has seen when supervising firms planning branch or ATM closures or conversions.
  9. Statement on funeral plan provider applications

    Statements Published: 15/02/2022 Last modified: 15/02/2022
    From 29 July 2022, the Financial Conduct Authority (FCA) will regulate funeral plan providers, following a change in the law.
  10. Why black inclusion matters to us

    Speeches Published: 22/04/2021 Last modified: 22/04/2021
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at New Financial.