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Showing 2071 to 2080 of 2648 search results for vulnerable customers.

  1. Cryptoasset registration: information for applicants

    Published: 26/10/2023 Last modified: 07/02/2024
    The FCA's requirements and expectations of cryptoasset businesses for AML/CTF regime registration.
  2. Statement on non-damage BI settlements and deductions in relation to government support

    Statements Published: 03/08/2020 Last modified: 24/03/2021
    Following the conclusion of the test case trial on 30 July, the FCA is currently awaiting the High Court judgment on the test case to resolve uncertainty about insurers’ liability for certain business interruption insurance policies. 
  3. First Supervisory Notice 2021: Sentor Solutions Commercial Limited [pdf]

    Supervisory notices Published: 08/09/2021
    This FSN (Sentor Solutions Commercial Ltd) concerns the FCA’s use if its power of intervention in respect of a firm failing to pay due regard to the interests of its customers and treat them fairly.
  4. Portfolio letter: FCA strategy for Non-Bank (mortgage) Lenders (NBL) [pdf]

    Correspondence Published: 11/03/2022
    Letter setting out our views on the key risks of harm for NBLs' mortgage customers and our expectations for mitigating these.
  5. FCA publishes proposals on staff incentives and performance management in consumer credit firms

    Press Releases Published: 04/07/2017 Last modified: 04/07/2017
    The Financial Conduct Authority (FCA) has published proposals on how consumer credit firms should manage risks related to how they pay and manage the performance of their staff.
  6. Payday firm Dollar agrees to improve lending practices and refund £700,000 to its customers

    Press Releases Published: 14/07/2014 Last modified: 15/07/2014
    Payday firm Dollar agrees to improve lending practices and refund £700,000 to its customers. ... Refunds will be paid once Dollar has confirmed customers’ up to date contact and bank details.
  7. Restrictions in relation to the retail distribution of contingent convertible instruments

    Temporary product interventions Published: 05/08/2014 Last modified: 09/12/2016
    The amendment clarifies the position. We regard CoCos as posing particular risks of inappropriate distribution to ordinary retail customers (i.e. ... The restrictions will limit the ability of firms to distribute CoCos to retail customers: the firm will
  8. Business interruption insurance test case: draft guidance for firms

    Policy and guidance Guidance consultations Published: 01/06/2020 Last modified: 01/06/2020
    FCA publishes draft guidance for firms on the business interruption insurance test case
  9. Competition and innovation in financial services: the regulator’s perspective

    Speeches Published: 11/05/2017 Last modified: 11/05/2017
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Cheung Kong Graduate School of Business.
  10. Financial Conduct Authority says time to end premium calls for consumers

    Press Releases Published: 14/04/2014 Last modified: 15/04/2014
    The FCA is concerned that customers are being charged high rates to contact financial services firms and will consult with industry, consumer organisations and consumers to ensure customer calls are more ... It is not fair that customers often have to