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Showing 2081 to 2090 of 2648 search results for vulnerable customers.
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FS20/10: Coronavirus and safeguarding customers’ funds: guidance for payment and e-money firms
We summarise the feedback to our proposed temporary guidance on payment firms’ prudential risk management and safeguarding arrangements for customers’ funds, in light of coronavirus. -
Elite Insurance Company Ltd (‘Elite’) has entered into administration
Elite Insurance Company Ltd (‘Elite’) has entered into administration -
Portfolio strategy letter for payment services firms and e-money issuers [pdf]
We set out the actions we expect you to take across 6 key areas to prevent harm to your customers by ensuring you are compliant with your regulatory obligations. -
Information on enforcement on transparency of consumer facing documents - June 2022
The FCA provides information on its enforcement of section 68 of the Consumer Rights Act 2015 in relation to the 'transparency' of consumer-facing documents. -
Information on Covid whistleblowing reports for 2020/21 - August 2021
The FCA provides information on the covid-specific whistleblower allegations referred to in the FCA's annual report for 2020/21. -
Finalised guidance: Coronavirus and safeguarding customers’ funds: additional guidance for payment and e-money firms [pdf]
This finalised guidance intends to strengthen firms’ prudential risk management and arrangements for safeguarding customers’ funds in this period of economic stress due to coronavirus. -
TR13/6 – Mobile banking and payments
are secure, technically robust and straightforward for their customers to use. -
FCA response to the Independent Review of the Funding of Debt Advice by Peter Wyman
many of whom can be vulnerable.We are working through the detail of the recommendations that affect the FCA directly, and look forward to working closely with the Money Advice Service -
RMA-G training and competence: help text
RMA-G training and competence: help text -
FCA confirms measures to raise standards in the funeral plans market
To enhance consumer protection in the funeral plans market, the FCA has confirmed the rules funeral plan providers will have to follow when they come under regulation from 29 July 2022.