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Showing 2091 to 2100 of 2648 search results for vulnerable customers.

  1. Pension freedoms data collection exercise: analysis and findings

    News stories Published: 16/09/2015 Last modified: 16/09/2015
    Consumer access to the pension freedoms. Financial advice requirements and the treatment of insistent customers. ... It will also assist us in providing input into HM Treasury’s consultation on pension transfers and any barriers faced by customers
  2. FCA publishes results of thematic reviews into enhanced transfer values and SIPP operators

    Press Releases Published: 21/07/2014 Last modified: 21/07/2014
    ETV thematic review identifies risk of customers losing out on retirement income due to poor advice. ... In a third of these cases, the review found that the advice given to customers was not suitable although the failings were not equally spread across
  3. Santander UK fined £12.4m for widespread investment advice failings

    Press Releases Published: 26/03/2014 Last modified: 25/11/2021
    Santander UK Plc has been fined £12,377,800 by the Financial Conduct Authority (FCA) after the regulator uncovered serious failings in the way it offered financial advice from its bank.
  4. Almost 4,000 customers due redress totalling £1.7 million from payday firm CashEuroNet, says FCA

    Press Releases Published: 04/11/2015 Last modified: 04/11/2015
    Almost 4,000 customers due redress totalling £1.7 million from payday firm CashEuroNet, says FCA. ... The 3,940 affected customers will receive redress totaling £1.7 million as follows:.
  5. Court of Appeal upholds appeal in Our Price Records case

    News stories Published: 25/03/2022 Last modified: 01/07/2022
    The Court of Appeal upholds an appeal by Ms Karen Ferreira in a case she had been ordered by the High Court to pay restitution for consumers who suffered losses relating to an illegal financial promotion by Our Price Records.
  6. ALG Capital Ltd / alg.capital (Clone of FCA Authorised Firm)

    Warnings Published: 20/12/2021 Last modified: 20/12/2021
    ALG Capital Ltd / alg.capital (Clone of FCA Authorised Firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised
  7. High-cost short-term credit agreements and coronavirus: updated temporary guidance for firms [pdf]

    Finalised guidance Published: 15/07/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic and its impact on the financial situation of high-cost short-term credit agreement customers.
  8. PS23/5: Debt Packagers: Feedback to CP23/5 and final rules

    Policy and guidance Policy statements Published: 02/06/2023 Last modified: 02/06/2023
    We set out our new rules banning debt packagers from receiving referral fees and summarise feedback to CP23/5 and our response.
  9. Testing what gets consumers engaged with their pension – and why

    Research Published: 08/12/2023 Last modified: 13/12/2023
    This article summarises research undertaken by Mike Gilmore (during his time working for the FCA), Deanna Karapetyan, Gráinne Murphy, Cherryl Ng and Jackie Spang.
  10. FCA sets out initial findings on bank account access and closures

    Press Releases Published: 19/09/2023 Last modified: 19/09/2023
    The FCA has published the findings of its initial data exercise on bank account access and closures.