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Showing 2181 to 2190 of 2648 search results for vulnerable customers.

  1. FS13/2: Platforms - feedback to Chapter 4 of QCP 13/3

    Feedback statements Published: 08/10/2013 Last modified: 07/02/2022
    We are confirming the definition of ‘platform service’ following our consultation.
  2. A helping hand for the invisible hand: the FCA’s approach to competition and innovation

    Speeches Published: 11/06/2018 Last modified: 11/06/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Competition Policy 2018: The relationship between antitrust, innovation and investment, Chatham House, London.
  3. FCA publishes new measures for cash savings accounts to boost competition

    Press Releases Published: 08/12/2015 Last modified: 08/12/2015
    The aim of this publication is to shine a light on those firms’ strategies to longstanding customers. ... Being clear on what interest rate consumers are getting. Introducing a new rule requiring firms to display interest rate information prominently
  4. Creating a fair and competitive environment for retail banking in the interests of consumers

    Speeches Published: 26/11/2014 Last modified: 26/11/2014
    Speech by Karina McTeague, Director of Retail Banking, the FCA. This is the text of the speech as drafted, which may differ from the delivered version.
  5. FCA statement on EBA’s draft PSD2 Guidelines and Opinion for banks and others involved in open banking

    Statements Published: 22/06/2018 Last modified: 22/06/2018
    On 13 June 2018 the European Banking Authority (EBA) published an Opinion and draft Guidelines on the Regulatory Technical Standards (RTS) on Strong Customer Authentication and Common and Secure Communication.
  6. Dear CEO: Ensuring fair treatment of corporate customers preparing to raise equity finance [pdf]

    Correspondence Published: 28/04/2020
    We expect financial firms to continue to provide strong support and services to customers during this period of disruption due to the Coronavirus (Covid-19) pandemic.
  7. Finalised Guidance: Overdrafts and coronavirus: Additional Guidance for Firms [pdf]

    Finalised guidance Published: 30/09/2020 Last modified: 30/09/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of overdraft customers. It is not intended to have any relevance in circumstances other than those
  8. Beyond disclosure for high-risk investments: slow down and think

    Research articles Published: 02/02/2022 Last modified: 02/02/2022
    This article explores our research into risk warnings, decision points and self-certification, published in January 2021.
  9. TR14/4 – Risks to customers from financial incentives – an update

    Thematic reviews Published: 04/03/2014 Last modified: 13/03/2024
    This report summarises the findings of our follow-up thematic work into financial incentives which assessed whether firms are now managing the risks to consumers.
  10. Safeguarding arrangements of non-bank payment service providers

    Multi-firm reviews Published: 04/07/2019 Last modified: 04/07/2019
    In the first 6 months of 2019 we carried out a multi-firm review with 11 non-bank payment service providers (PSPs) to assess how well they meet the requirements for safeguarding service users’ funds in the Payment Services Regulations 2017 (PSRs)