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FCA introduces final rules on the Directory of financial services workers
The Financial Conduct Authority (FCA) has today announced the final rules on the Directory - a new public register that enables consumers, firms and other stakeholders to find information on key individuals working in financial services. -
FCA research shows many consumers paying too much for overdrafts
there may be incentives for firms to raise revenue by increasing overdraft limits, these extensions are often perceived by customers as their bank ‘trusting’ them. ... The research is part of the FCA’s new approach to consumer credit and its remit -
Financial Conduct Authority fines Credit Suisse and Yorkshire Building Society for financial promotions failures
The target market for the Cliquet Product was described by CSI as "stepping stone customers" who were conservative and risk averse. ... Some customers will already have been contacted. YBS customers who have questions can visit their website. -
Information on 10% depreciation notifications from February 2020 - January 2022
The FCA responds regarding the investigations opened by the FCA into potential breaches of COBS 16A.4.3. -
Evaluation Paper 20/1: An evaluation of our rent-to-own price cap
This Evaluation Paper summarises our evaluation of our 2019 price cap intervention in the rent-to-own market (RTO). Evaluation is part of our Mission’s decision-making framework. Testing the effectiveness of our remedies helps us make better -
FCA publishes final rules to make those in the banking sector more accountable
The Certification Regime applies to other staff who could pose a risk of significant harm to the firm or any of its customers (for example, staff who give investment advice or ... The change is designed to expand the certification regime to ensure that -
Two financial advisers banned and fined after investors lose out
Between 5 March 2004 and 23 November 2010 Bentley-Leek and Dervish advised over 300 customers to invest over £35m in a series of property developments in the UK and abroad. ... Bentley-Leek and Dervish fell far short of our expectations, they failed -
FCA confirms tough new rules for £200bn consumer credit market
The rule changes announced today will give consumers additional protection from rogue practices and put the onus on credit providers to ensure that they treat customers fairly at all times. ... a requirement to provide information to customers on how to -
Coronavirus and customers in temporary financial difficulty: updated guidance for insurance and premium finance firms
This guidance sets out measures to help customers who hold insurance and premium finance products and who are in financial difficulty because of coronavirus. -
Overdrafts and coronavirus: updated temporary guidance for firms
This finalised guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of overdraft customers.