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Showing 2211 to 2220 of 2648 search results for vulnerable customers.

2211. Statement on the Financial Conduct Authority’s further investigative steps in relation to RBS GRG [pdf]

      Corporate documents Published: 31/07/2018
      We provide an update on our investigation in to Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).

2212. FCA review highlights gap between insurance claims service and SMEs’ expectations

      Press Releases Published: 22/05/2015 Last modified: 22/05/2015
      Whilst SMEs’ insurance needs can be relatively complex our review found that they are also less likely to be sophisticated customers and many have similar knowledge and experience to retail consumers ... that claims are taken seriously and processed

2213. Coronavirus and safeguarding customers' funds – Annex 1: safeguarding bank / custodian acknowledgement letter [pdf]

      Guidance consultations Published: 22/05/2020
      Proposed acknowledgement letter for safeguarding banks and custodians

2214. FS20/16: Coronavirus and customers in financial difficulty: feedback on draft additional guidance for insurance and premium finance firms

      Feedback statements Published: 30/10/2020 Last modified: 30/10/2020
      On 16 October 2020, we published proposals on how firms should continue to seek to help customers who hold insurance and premium finance products and may be in financial difficulty because of coronavirus (Covid-19), after 31 October 2020. This

2215. FCA fines Deutsche Bank £163 million for serious anti-money laundering controls failings

      Press Releases Published: 31/01/2017 Last modified: 31/01/2017
      The Financial Conduct Authority (FCA) has today fined Deutsche Bank AG (Deutsche Bank) £163,076,224 for failing to maintain an adequate anti-money laundering (AML) control framework during the period between 1 January 2012 and 31 December

2216. PS19/21: Retirement Outcomes Review: feedback on CP19/5 and our final rules and guidance

      Policy statements Published: 30/07/2019 Last modified: 12/01/2023
      PS19/21: Retirement Outcomes Review: feedback on CP19/5 and our final rules and guidance

2217. Approved Persons Regime (APR) and coronavirus: our expectations - December 2020 update

      Published: 18/12/2020 Last modified: 18/12/2020
      In June 2020, we set out our expectations to help firms using Appointed Representative (AR) arrangements apply the Approved Persons Regime (APR) during coronavirus (Covid-19). We offered some additional flexibility in the application of rules to

2218. Important information for debt management customers of Debt Help & Advice Ltd, First Step Finance Ltd or Primary Business Solutions Ltd

      Press Releases Published: 22/05/2014 Last modified: 16/06/2014
      Important information for debt management customers of Debt Help & Advice Ltd, First Step Finance Ltd or Primary Business Solutions Ltd. ... The Financial Services Compensation Scheme is not open to customers of consumer credit firms.

2219. FCA publishes new data on interest rates and update on cash savings remedies

      Press Releases Published: 18/07/2016 Last modified: 20/07/2016
      The data is part of the FCA’s ‘sunlight remedy’, which shines a light on firms’ strategies towards their long-standing customers. ... We said that one of our priorities this year will be focused on the treatment of long-standing customers.

2220. Occasional Paper No. 61: Robo-Advice for Borrower Repayment Decisions

      Occasional papers Published: 30/08/2022 Last modified: 15/11/2022
      This paper explains the results from a robo-advice experiment that asked consumers to make hypothetical borrower repayment decisions.