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Ex post Impact Evaluation Framework – Feedback Statement
This feedback statement summarises views received from our stakeholders after the publication of a discussion paper in April 2018, and our responses to them. -
TR15/2: Structured Products: Thematic Review of Product Development and Governance
Our recent work in the structured products market has focused on better understanding consumer behaviour and the way that firms approach product development and governance. -
Mortgages and coronavirus: additional guidance for firms - finalised guidance
This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers. The additional guidance applies from 16 September. -
FCA publishes the Swift Review into the supervisory intervention on interest rate hedging products
The FCA has accepted recommendations made by John Swift QC, who was commissioned to review the design, implementation and operation of the redress scheme set up for customers who were missold interest rate hedging products (IRHPs) from 2001. -
Further statement from the RFRWG on the impact of Coronavirus on the timeline for firms’ LIBOR transition plans
Further to the joint statement made on 25 March it remains the central assumption that firms cannot rely on LIBOR being published after the end of 2021. The FCA and the Bank of England have worked with members of the Working Group on Sterling -
FCA requests information from firms about delivery of their ongoing advice services and the Consumer Duty
FCA is collecting this information to assess what, if any, further regulatory work it may undertake in this area. -
Greater support for people’s financial decisions, under regulator and government proposals
The FCA and Government are seeking views, as part of the joint Advice Guidance Boundary Review, on three proposals to help people make more informed investment and pensions decisions. -
Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly
As a result of Lloyds’ misconduct, a significant number of customer complaints were unfairly rejected. ... Due to poor customer contact processes, some customers may not have had an opportunity to provide further evidence needed for complaint handlers -
FCA acts quickly to stop suspected boiler room from taking more money
A suspected boiler room has had an unlimited worldwide asset freezing order placed upon it by the Financial Conduct Authority (FCA) after a High Court judge agreed that First Capital Wealth Limited (FCW) posed a serious risk to consumers. The -
Hartley Pensions Limited – requirement to stop accepting new pension contributions
Hartley Pensions Limited (Hartley Pensions), is a SIPP (Self Invested Personal Pension) operator authorised and regulated by the FCA. It also provides administration for a small number of SSAS (Small Self-Administered Schemes), regulated by The