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Showing 2241 to 2250 of 2648 search results for vulnerable customers.

  1. FCA sets out proposals to tackle concerns about general insurance pricing

    Press Releases Published: 22/09/2020 Last modified: 18/12/2020
    The final report of our market study into the pricing of home and motor insurance. We are concerned these markets are not working well for consumers and set out proposed remedies to address this.

  2. Key findings on our recent work on pension transfer advice

    Multi-firm reviews Published: 06/12/2018 Last modified: 06/12/2018
    Pension transfers have been a priority for us throughout 2018. Our work has focussed in particular on those firms most active in the market. We have also looked more closely into some firms based on intelligence (for example whistleblowing) we

  3. GAP insurers agree to suspend sales following FCA concerns over fair value

    Press Releases Published: 09/02/2024 Last modified: 09/02/2024
    The FCA has today announced that multiple insurance firms have agreed to pause sales of Guaranteed Asset Protection (GAP) insurance, following a request from the FCA.

  4. Letter to mortgage lenders and administrators managing closed mortgage books [pdf]

    Correspondence Published: 01/05/2020
    In view of the financial challenges facing some mortgage borrowers as a result of coronavirus(Covid 19), we are asking firms with customers who took out mortgages with higher risk characteristics before the financial crisis to review the interest

  5. Mortgages and coronavirus: updated and additional guidance for firms

    Guidance consultations Published: 02/11/2020 Last modified: 02/11/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers.

  6. IFPR implementation observations: quantifying threshold requirements and managing financial resources – concluding report

    Multi-firm reviews Published: 27/11/2023 Last modified: 27/11/2023
    Further observations on how firms are implementing requirements on the Internal Capital Adequacy and Risk Assessment process and reporting under the Investment Firms Prudential Regime.

  7. Coronavirus and customers in temporary financial difficulty: updated guidance for insurance and premium finance firms [pdf]

    Finalised guidance Published: 11/08/2020 Last modified: 11/08/2020
    This guidance sets out measures to help customers who hold insurance and premium finance products and who are in financial difficulty because of coronavirus.

  8. Santander UK to contact borrowers affected by SVR cap margin rise in 2008

    News stories Published: 18/04/2013 Last modified: 18/05/2021
    Santander UK has agreed to contact more than 270,000 mortgage customers that it did not give clear information when it raised the cap margin linked to its SVR in 2008.

  9. A reminder to FCA-regulated firms and issuers after developments in Ukraine

    Press Releases Published: 21/10/2015 Last modified: 22/02/2016
    Firms should be aware of the possible impact these events may have on patterns of financial activity when they assess risks related to particular customers and flows of funds.

  10. FCA fines investment firm Sesame £6m for failing to ensure advice given to customers was suitable and for poor systems and controls

    Press Releases Published: 05/06/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined Sesame Limited (Sesame) £6,031,200 for two sets of failings: failing to ensure that investment advice given to its customers was suitable; and failings in the systems and controls that governed the
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