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Showing 2271 to 2280 of 2648 search results for vulnerable customers.
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FCA imposes penalties on Sonali Bank (UK) Limited and its former money laundering reporting officer for serious anti-money laundering systems failings
The Financial Conduct Authority (FCA) has fined Sonali Bank (UK) Limited (SBUK) £3,250,600 and has imposed a restriction, preventing it from accepting deposits from new customers for 168 days. It has also fined the bank’s former money laundering -
GC13/5 Supervising retail investment advice: inducements and conflicts of interest
advisory firms are not inappropriately influenced by the payment of commission when providing advice to their customers. ... advisory firms were soliciting payments for entering into service or distribution agreements that could cause them to channel -
Non-advised drawdown pension sales review: summary of findings
The FCA presents a summary of its findings from its assessment on whether firms are providing necessary information in a way that helps customers make informed decisions when accessing retirement benefits. -
Self-certified mortgages from firms not based in the UK – warning to consumers
In light of recent media coverage about a firm outside the UK relying on the European Electronic Commerce Directive (ECD) to provide mortgages to customers in the UK without the protections ... Under the ECD, firms can only contact customers on-line, not -
A regulatory perspective: measuring and assessing culture, now and in the future, the role of purpose and the importance of D&I
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the IA Culture in Investment Management Forum -
Financial services regulation and enforcement: recent developments and emerging issues
Speech by Tracey McDermott, Director of Enforcement and Financial Crime at the NERA Economic Consulting seminar, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Motor finance agreements and coronavirus: updated temporary guidance for firms [pdf]
This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic and its impact on the financial situation of motor finance customers. -
Research Note: Further evidence on choices of dominated mortgage products
FCA Occasional Paper No. 33 found that there was a surprising prevalence of 'dominated' choices in the UK mortgage market. Almost 30% of customers chose mortgage products that were strictly worse on all price dimensions than another available -
CP22/24: Broadening access to financial advice for mainstream investments
We are aiming to allow firms to provide mass-market consumers with straightforward financial needs greater access to simplified advice on investing into mainstream products -
Financial Conduct Authority publishes preliminary findings of review into mobile banking
Fraud – the potential risk that fraudulent access to mobile banking accounts could result in customers being unable to access their money or make payments, resulting in financial loss, inconvenience and stress. ... the customer’s current account and