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Showing 2391 to 2400 of 2649 search results for vulnerable customers.

  1. FCA to introduce new Consumer Duty to drive a fundamental shift in industry mindset

    Press Releases Published: 07/12/2021 Last modified: 07/12/2021
    Our plans will ensure a higher and more consistent standard of consumer protection for users of financial services and help to stop harm before it happens.

  2. Information on number of SMF16 holders as of May 2020 and December 2019 - June 2020

    FOI Release Date of Release: 01/06/2020
    FCA provides information on number of SMF16 holders as of May 2020 and December 2019.

  3. Dear CEO letter: Non-bank payment service providers – requirements for safeguarding of customer funds [pdf]

    Correspondence Published: 04/07/2019
    What we expect of electronic money institutions (EMIs) and authorised payment institutions (APIs) in relation to their safeguarding obligations.

  4. FCA publishes its Business Plan for 2015/16 and announces details of new supervision and authorisation divisions

    Press Releases Published: 24/03/2015 Last modified: 14/09/2015
    how poor culture and control continues to threaten market integrity. impact of large back-books on how firms deal with existing customers.

  5. FCA outlines approach for implementation of Mortgage Credit Directive and regulatory framework for second charge mortgages

    Press Releases Published: 25/09/2014 Last modified: 01/10/2014
    Christopher Woolard, FCA director of policy, risk and research said:. 'We recognise that second charge mortgages are beneficial for some customers but we are concerned that consumers can be put at

  6. Unit-linked funds’ governance review (follow up to PS18/8): findings and next steps

    Multi-firm reviews Published: 24/09/2019 Last modified: 16/08/2023
    We reviewed firms’ governance practices covering the value provided by unit-linked funds.

  7. Fidelity International / Fidelity plc (Clone of FCA authorised firm, recognised product and UK registered company)

    Warnings Published: 23/10/2020 Last modified: 16/03/2023
    Fidelity International / Fidelity plc (Clone of FCA authorised firm, recognised product and UK registered company) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why

  8. Personal loans and coronavirus: updated temporary guidance for firms [pdf]

    Finalised guidance Published: 01/07/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of personal loans customers.

  9. Consumer credit and coronavirus: additional guidance for firms (November 2020)

    Guidance consultations Published: 04/11/2020 Last modified: 04/11/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of consumer credit customers.

  10. Consumers with cash savings need better information and easier switching says FCA

    Press Releases Published: 20/01/2015 Last modified: 22/01/2015
    Research by the FCA also found that simple changes in the timing and content of communications from firms to customers can significantly increase shopping around. ... This includes displaying prominently the lowest rate of interest any of their customers
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