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Showing 2401 to 2410 of 2649 search results for vulnerable customers.

  1. Consumers with cash savings need better information and easier switching says FCA

    Press Releases Published: 20/01/2015 Last modified: 22/01/2015
    Research by the FCA also found that simple changes in the timing and content of communications from firms to customers can significantly increase shopping around. ... This includes displaying prominently the lowest rate of interest any of their customers

  2. Consumer credit and coronavirus: additional guidance for firms (November 2020)

    Guidance consultations Published: 04/11/2020 Last modified: 04/11/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of consumer credit customers.

  3. Information for The Money Shop, Payday UK, Payday Express and Ladder Loans customers about its redress scheme

    News stories Published: 26/10/2015 Last modified: 09/08/2019
    A number of serious failings took place at the firm which caused detriment for many customers. ... Affected customers will receive a combination of cash refunds and/or balance write-downs.

  4. Fidelity International / Fidelity plc (Clone of FCA authorised firm, recognised product and UK registered company)

    Warnings Published: 23/10/2020 Last modified: 16/03/2023
    Fidelity International / Fidelity plc (Clone of FCA authorised firm, recognised product and UK registered company) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why

  5. Martin Wheatley calls for greater transparency in the asset management sector at the 2013 FCA Asset Management Conference

    Press Releases Published: 30/10/2013 Last modified: 30/10/2013
    Our clear objective is to ensure we deliver the greatest possible value for money, transparency and accountability to our customers and we will explore all possible avenues to make sure we

  6. TR18/2: Impact of credit broking remuneration models at the point of sale

    Thematic reviews Published: 27/09/2018 Last modified: 27/09/2018
    This report shares the findings of our thematic review into inter-firm commission or remuneration models in credit broking.

  7. New rules will protect consumers from harmful fee-charging credit broking practices, says FCA

    Press Releases Published: 01/12/2014 Last modified: 02/12/2014
    report quarterly to the FCA listing their website domain names, if they charge fees to customers. ... the broker has provided an explicit notice to the customer (an ‘information notice’), setting out:.

  8. New FCA data show 3.76 million complaints about financial services firms

    Press Releases Published: 19/04/2018 Last modified: 31/05/2018
    Complaints about payment protection insurance (PPI) drove a 13% increase in the number of complaints made to financial services firms in the second half of 2017, according to figures published today by the FCA.

  9. Morses Club Limited and Shelby Finance Ltd (trading as Dot Dot Loans) enter administration

    News stories Published: 20/11/2023 Last modified: 20/11/2023
    Morses Club Limited and its wholly owned subsidiary Shelby Finance Ltd (trading as Dot Dot Loans) have entered administration.

  10. FSA confirms approach to using temporary product intervention rules that will be used by the FCA

    Press Releases Published: 25/03/2013 Last modified: 31/03/2013
    The Financial Services Authority (FSA) has confirmed its approach to temporary product intervention. This sets out the process for the Financial Conduct Authority (FCA) when it makes emergency rules to protect consumers.
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