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Showing 2421 to 2430 of 2649 search results for vulnerable customers.

  1. FG17/6: The treatment of politically exposed persons for anti-money laundering purposes

    Finalised guidance Published: 06/07/2017 Last modified: 11/07/2017
    We are publishing finalised guidance for how financial services firms should treat customers who are politically exposed persons when meeting their anti-money laundering obligations.

  2. Statement from the Prudential Regulation Authority announces changes to depositor and policyholder protection

    Statements Published: 03/07/2015 Last modified: 04/11/2019
    The Prudential Regulation Authority (PRA) is today announcing changes to depositor and policyholder protection provided by the Financial Services Compensation Scheme (FSCS). For the majority of depositors currently covered by the FSCS, the existing

  3. FCA says firms must do more to ensure financial promotions do not mislead

    Press Releases Published: 13/08/2014 Last modified: 29/11/2016
    Clive Adamson, director of supervision at the FCA, said:. “It is important that all firms ensure financial promotions are fair, clear and not misleading so that customers are able to make ... promotions that guaranteed firms would provide credit

  4. Overall complaints fall by 2.1% but banking and credit card complaints increase

    Press Releases Published: 30/09/2015 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.

  5. Portfolio Letter on Risks Life Insurance firms pose to consumers or markets [pdf]

    Correspondence Published: 18/05/2020
    The purpose of this letter is to set out our view of the key risks of harm Life Insurance firms pose to their customers or the markets in which they operate.

  6. Dial-A-Cab Credit Union Limited and Harp Credit Union Limited enter administration

    Statements Published: 04/09/2018 Last modified: 04/09/2018
    The Financial Services Compensation Scheme (FSCS) is stepping in to protect customers and return money to most of the credit union’s 1,250 members within its seven day target; covering ... The FSCS is stepping in to protect customers and return

  7. FCA acts to protect consumers transferring out of defined benefit pension schemes

    Press Releases Published: 30/07/2019 Last modified: 30/07/2019
    The Financial Conduct Authority has today published a package of pension related proposals designed to improve the quality of pension transfer advice, and to help consumers get better value from their pension.

  8. Credit cards (including retail revolving credit) and coronavirus: updated temporary guidance for firms [pdf]

    Finalised guidance Published: 01/07/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of credit card customers.

  9. FCA, ICO and FSCS publish joint statement to insolvency practitioners and authorised firms

    Statements Published: 07/02/2020 Last modified: 07/02/2020
    FCA, ICO and FSCS warn insolvency practitioners and FCA-authorised firms to be responsible when dealing with personal data.

  10. CP22/25: Proposed regulatory framework for pensions dashboard service firms

    Consultation papers Published: 01/12/2022 Last modified: 01/12/2022
    Give your comments on our proposed regulatory framework for the new pensions dashboard service market.
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