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TR18/4: Pricing practices in the retail general insurance sector: Household insurance
This report sets out the key findings of our thematic work on the pricing practices of household insurance firms. It then details our expectations of firms and our next steps. -
FCA obtains High Court Order to remove hundreds of HM Land Registry charges, notices and restrictions registered against consumers’ properties by illegal money lender
This application is the latest in several legal proceedings commenced by the FCA against Dharam Prakash Gopee arising out of his illegal money lending activities -
Motor finance agreements and coronavirus: updated temporary guidance for firms
This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic and its impact on the financial situation of motor finance customers. -
FCA stops Alexander David Securities Limited disposing of assets without permission
The FCA has imposed requirements on corporate advisory firm, Alexander David Securities Limited (ADSL), which means it must not dispose of any assets without the written consent of the FCA. Since 29 June 2020, ADSL has not been permitted to -
FSA fines Zurich Insurance £2,275,000 following the loss of 46,000 policy holders' personal details
The Financial Services Authority (FSA) has fined the UK branch of Zurich Insurance Plc (Zurich UK) £2,275,000 for failing to have adequate systems and controls in place to prevent the loss of customers’ confidential information. The fine is the -
FSA fines The Co-operative Bank plc for failing to handle PPI complaints fairly
The Financial Services Authority (FSA) has fined The Co-operative Bank plc (Co-op) £113,300 for failing to handle payment protection insurance (PPI) complaints fairly. -
FSA/FCA Interest Rate Hedging Products Lessons Learned Review deadline extended until early 2021
John Swift QC, the Independent Reviewer examining the Financial Services Authority (FSA) and Financial Conduct Authority (FCA)'s supervisory intervention in relation to Interest Rate Hedging Products (IRHPs), has informed the FCA that the deadline -
FCA to consult on new rules for current account providers to publish information on service and performance
The Financial Conduct Authority (FCA) has today launched proposals to help customers make effective comparisons of the service levels available for personal current accounts and business current accounts. -
FCA analysis reveals there are fewer than 1 million interest-only mortgages outstanding
The number of interest-only (750,000) and part-interest-only (245,000) mortgages has halved since 2015, new FCA analysis has found -
FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen.