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Showing 2501 to 2510 of 2649 search results for vulnerable customers.

  1. Information on non-financial misconduct and financial misconduct allegations - May 2022

    FOI Release Date of Release: 24/05/2022
    The FCA provides information on the types of allegations received by its whistleblowing team.
  2. Personal loans and coronavirus: proposed update to temporary guidance for firms

    Policy and guidance Guidance consultations Published: 19/06/2020 Last modified: 30/11/2020
    This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic and its impact on the financial situation of personal loan customers.
  3. State Street UK fined £22.9m by Financial Conduct Authority for Transitions Management failings

    Press Releases Published: 31/01/2014 Last modified: 31/01/2014
    customers. State Street UK allowed a culture to develop in the UK TM business which prioritised revenue generation over the interests of its customers. ... Customers’ interests: Principle six. A firm must pay due regard to the interests of its
  4. Barclays fined £26m for failings surrounding the London Gold Fixing and former Barclays trader banned and fined for inappropriate conduct

    Press Releases Published: 23/05/2014 Last modified: 24/03/2015
    Gold Fixing on 28 June 2012, then Barclays would be required to make a payment to its customer. ... systems. Principle 8 of the FCA’s Principles for Businesses – ‘Conflicts of interest’ - A firm must manage conflicts of interest fairly, both
  5. Cheque Centre stops selling single repayment payday loans and agrees to change business model to meet FCA’s tougher consumer protection requirements

    Press Releases Published: 13/05/2014 Last modified: 13/05/2014
    If Cheque Centre customers have any questions about what this means for them and their loan, the firm’s consumer helpline number is 0800 243028. ... securing an appropriate degree of protection for consumers, has been quick to ensure changes are made
  6. Call for Input: Ongoing support for consumers affected by coronavirus: mortgages and consumer credit

    Firms Calls for input Published: 31/07/2020 Last modified: 07/08/2020
    We’re asking for views on what should happen to consumers coming to the end of a second payment deferral for mortgage and consumer credit products.
  7. Our response to Law Commission recommendations on pension funds and social investment

    News stories Published: 18/06/2018 Last modified: 20/06/2018
    In June 2017, the Law Commission made recommendations to Government and us on Pension Funds and Social Investment. A final joint response to this has now been published.
  8. FCA data shows increase in complaints with more than 4 million complaints during the first half of 2018

    Press Releases Published: 29/10/2018 Last modified: 29/10/2018
    The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the first half of 2018.
  9. FCA announces competition review into credit cards - particular focus on how industry works with those in difficult financial situations

    Press Releases Published: 03/04/2014 Last modified: 03/04/2014
    Martin Wheatley said:. “The key priority here has to be those in the most vulnerable circumstances.
  10. PS13/1 Payments to platform service providers and cash rebates from providers to consumers

    Policy statements Published: 26/04/2013 Last modified: 30/08/2015
    We are setting out our rules for platform services and responding to the feedback to our consultation.