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Information on non-financial misconduct and financial misconduct allegations - May 2022
The FCA provides information on the types of allegations received by its whistleblowing team. -
Personal loans and coronavirus: proposed update to temporary guidance for firms
This guidance applies in the exceptional circumstances arising out of the coronavirus pandemic and its impact on the financial situation of personal loan customers. -
State Street UK fined £22.9m by Financial Conduct Authority for Transitions Management failings
customers. State Street UK allowed a culture to develop in the UK TM business which prioritised revenue generation over the interests of its customers. ... Customers’ interests: Principle six. A firm must pay due regard to the interests of its -
Barclays fined £26m for failings surrounding the London Gold Fixing and former Barclays trader banned and fined for inappropriate conduct
Gold Fixing on 28 June 2012, then Barclays would be required to make a payment to its customer. ... systems. Principle 8 of the FCA’s Principles for Businesses – ‘Conflicts of interest’ - A firm must manage conflicts of interest fairly, both -
Cheque Centre stops selling single repayment payday loans and agrees to change business model to meet FCA’s tougher consumer protection requirements
If Cheque Centre customers have any questions about what this means for them and their loan, the firm’s consumer helpline number is 0800 243028. ... securing an appropriate degree of protection for consumers, has been quick to ensure changes are made -
Call for Input: Ongoing support for consumers affected by coronavirus: mortgages and consumer credit
We’re asking for views on what should happen to consumers coming to the end of a second payment deferral for mortgage and consumer credit products. -
Our response to Law Commission recommendations on pension funds and social investment
In June 2017, the Law Commission made recommendations to Government and us on Pension Funds and Social Investment. A final joint response to this has now been published. -
FCA data shows increase in complaints with more than 4 million complaints during the first half of 2018
The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the first half of 2018. -
FCA announces competition review into credit cards - particular focus on how industry works with those in difficult financial situations
Martin Wheatley said:. “The key priority here has to be those in the most vulnerable circumstances. -
PS13/1 Payments to platform service providers and cash rebates from providers to consumers
We are setting out our rules for platform services and responding to the feedback to our consultation.