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Showing 251 to 260 of 2640 search results for vulnerable customers.
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Guidance for firms supporting their existing mortgage borrowers impacted by the rising cost of living
The FCA is consulting on draft guidance explaining a range of options firms have to support customers, including varying a contract for forbearance purposes. -
Consumer investments data review April 2020 - March 2021
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021. -
FCA tells lenders to support consumers struggling with the cost of living
The Financial Conduct Authority (FCA) is today writing to more than 3,500 lenders to remind them of the standards they should meet as consumers across the country are affected by the rising cost of living. With household bills expected to continue -
FCA publishes Annual Report and Accounts 2017/18
The Financial Conduct Authority (FCA) has today published its Annual Report and Accounts, which looks back on the key pieces of work undertaken by the organisation throughout 2017/18. -
Evolving the FCA's approach to markets regulation
Keynote speech by David Lawton, Director of Markets, at the FCA Markets Conference 2013. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA publishes PPI complaints deadline Progress Report
The FCA has published an update on the progress of its payment protection insurance (PPI) consumer communications campaign and supporting supervisory work. -
FCA regulation of consumer credit – during the pandemic and beyond
Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference -
SME collections and recoveries review
Findings from our multi-firm review assessing how retail banks treat their SME customers in collections and recoveries. -
Credit broking, debt management and price comparison websites
Poor standards in credit broking and debt management can lead to significant harm for vulnerable consumers, and the FCA started to intervene in these markets in 2014. Find out more. -
Penalties, remediation, and our General Principles
FCA Executive Director of Enforcement and Market Oversight, delivered this speech on financial penalties at the City & Financial Global Ltd event, London.