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Showing 2521 to 2530 of 2649 search results for vulnerable customers.
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Considerations for Principals who have Appointed Representatives or Introducer Appointed Representatives (ARs)
The FCA issued an alert for all Principals who have Appointed Representatives or Introducer Appointed Representatives regardless of sector. -
FCA sets out potential interventions to reform multi-occupancy buildings insurance market
The Financial Conduct Authority sets out a range of recommendations and other potential remedies designed to give leaseholders greater protections from high prices and ensure the buildings insurance market operates better for leaseholders. -
Consumer redress scheme opens – card security product holders have until March 2016 to claim compensation
reporting the matter, customers were only liable for unauthorised transactions in limited circumstances. ... The bank or card issuer usually covered customers for anything over the first £50 if transactions took place before the card was reported missing -
TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress
We are focused on ensuring improved outcomes for customers who complain about the sale of PPI and, as part of our work, have conducted a thematic review of 18 medium-sized ... firms. All firms who deal with PPI complaints. It may also be of interest to -
Festive shoppers at rising risk of loan fee scams as fraudsters pile on the pressure at Christmas
With Christmas fast approaching, the FCA launches its latest ScamSmart campaign aimed at giving consumers the knowledge and tools to avoid loan fee fraud. -
FG19/05: General insurance distribution chain: Finalised guidance for insurance product manufacturers and distributors
FG19/5: This guidance gives further clarity on our expectations of firms in the GI and pure protection sector. In particular, how firms should consider the value that the product and distribution arrangements present to the customer. -
PS14/7: Changes to the use of dealing commission rules: feedback to CP13/17 and final rules
In this Policy Statement we report on the main issues arising from Consultation Paper 13/17 – Consultation on the use of dealing commission rules, and publish the final rules. -
FCA fines and imposes a restriction on Canara Bank for anti-money laundering systems failings
The Financial Conduct Authority (FCA) has fined Canara Bank £896,100 and has imposed a restriction, preventing it from accepting deposits from new customers for 147 days. -
FCA fines EFG Private Bank £4.2m for failures in its anti-money laundering controls
The Financial Conduct Authority (FCA) has fined EFG Private Bank Ltd (EFG) £4.2 million for failing to take reasonable care to establish and maintain effective anti-money laundering (AML) controls for high risk customers. The failings were serious -
Finalised Guidance: Rent-to-own, buy-now pay-later, pawnbroking and coronavirus: Payment Deferral Guidance [pdf]
This guidance is an updated version of the FCA’s guidance “Rent-to-own, buy-now pay-later, pawnbroking and coronavirus: Updated temporary guidance for firms”. This guidance applies in the exceptional circumstances arising out of coronavirus